Platform Engineer

nCino, Inc.; North Carolina; On-site; USD 94,000 - 160,000; Full time

Job summary

nCino, Inc. is seeking a Software Engineer to join the Platform as a Product team that builds internal tools and capabilities for product and solution teams.

You will contribute across the full delivery lifecycle, write high-quality code, strengthen CI/CD pipelines, and collaborate to remove friction across teams. The role emphasizes scalable development, architectural guidance, and adoption of AI-powered techniques to improve engineering efficiency and product quality, while aligning with

Qualifications

• Bachelor's degree in CS or related field and 2+ years of experience
• Proficiency in at least one programming language
• Experience with web application development
• Strong understanding of software engineering best practices (coding standards, reviews, testing)
• Proficient with Git or similar version control
• Experience with AWS services (SDKs, EC2, S3, Lambda) and IaC tooling
• Familiarity with internal tooling and platform-as-a-product mindset
• Ability to collaborate across teams and communicate clearly

Responsibilities

• Support product refinement: create tickets and analyze development work
• Follow architectural decisions and understand reasoning
• Participate in brainstorming for innovative ideas
• Contribute to proof-of-concept implementations
• Assess potential risks affecting solutions
• Communicate clearly to technical and non-technical audiences
• Independently analyze and troubleshoot complex tickets across teams
• Contribute to CI/CD processes and testing coverage
• Understand adoption and release barriers for product/tech
• Assist PM and teams in strategic launch planning
• Promote cross-team collaboration for end-to-end solutions
• Analyze customer journey and implement enhancements
• Maintain code quality and address system hygiene
• Leverage AI tools to improve development efficiency and quality
• Evaluate AI/ML capabilities to strengthen product functionality

Skills

Bachelor's Degree in CS or related

Programming language proficiency

Web application development

Software engineering best practices

Git / version control

AWS experience

Communication across technical/non-tek

Education

Bachelor's Degree in Computer Science or related field

Tools

AWS

Job description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. nCino's Technology Platform team exists to make other engineers faster. We build the internal tools, frameworks, and capabilities that product and solution teams depend on to develop, ship, and operate software at scale, and we're looking for a Software Engineer who wants to be on that side of the equation. In this role, you'll contribute across the full delivery lifecycle: breaking down complex work, writing high-quality code, strengthening CI/CD pipelines and test coverage, and collaborating across teams to remove friction and drive consistency. You'll work within an architectural framework built around developer experience, deployment reliability, governance, observability, and security. We follow a Platform as a Product model — treating our internal teams as customers, and our platform as something we build with the same care, iteration, and accountability as any external product. Our platform engineers don't just understand what they're building, but why it matters to the teams depending on it. If you're someone who communicates clearly across technical and non-technical audiences, takes ownership of code quality, and brings genuine curiosity to AI-powered development practices, this is a team where that mindset will compound quickly.

Job Description Essential Functions:

• Support product refinement process such as the creation of tickets and analysis for development work.
• Follow architectural decisions made by the team and understand the reasoning behind them.
• Engage in brainstorming sessions to propose innovative ideas and solutions.
• Be involved in proof-of-concept implementations and prototypes used to gather feedback and make informed decisions.
• Consider potential risks that might impact solution.
• Express themselves clearly to both technical and non-technical audiences in written and verbal formats.
• Independently analyze, troubleshoot, break down complex tickets, and identify dependencies across teams and epics.
• Contributes to CI/CD process including Automated Testing and enhancing the testing coverage of their product.
• Understand adoption and release barriers to entry for the product and technology.
• Support PM and team in developing a strategic launch and release plan with cross functional teams.
• Promote cross-team collaboration focused on taking end to end solutions to market and supporting Go-live activities.
• Analyze adoption of product and understand how to improve the customer journey by applying solutions to address new enhancement requests.
• Play an active role in addressing system hygiene.
• Mitigate future hygiene issues by consistently producing high-quality code
• Adhere to coding standards and is up to date with the latest technology trends, best practices.
• Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth.
• Independently handle complex tickets, actively collaborate with the team to drive continuous improvement.
• Increased expectations in quality code review process
• Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization.
• Apply AI insights to identify patterns, automate repetitive tasks, and improve overall development efficiency and product quality.
• Evaluate and integrate AI/ML capabilities where appropriate to strengthen product functionality and user experience.
• Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation.

Qualifications Required:

• Bachelor's Degree in Computer Science or a related field with 2+ years of experience/proficiency or a combination of education and experience
• Knowledge of software design principles and development tools, technologies (languages, frameworks, etc.) and domains used
• Experience with cloud platforms, particularly AWS (SDK, EC2, S3, Lambda, or similar services)
• Proficiency in at least one programming language
• Experience with web application development
• Strong understanding of software engineering best practices, including coding standards, code reviews, source control management, and testing
• Ability to collaborate with others in a professional and respectful manner
• Proficient knowledge of code versioning tools, such as Git.

Desired:

• Building internal developer tools, SDKs, and libraries
• Strong collaboration and cross-team communication
• Developer productivity tooling and workflow automation
• Strong collaboration and cross-team communication
• Practical experience leveraging AI tools (e.g., Claude Copilot, Cursor, or LLM APIs) to accelerate development, automate repetitive engineering tasks, and build AI-augmented workflows into the platform development lifecycle
• Hands-on experience with AWS services and infrastructure as code, including serverless architectures using Lambda and API Gateway, event-driven patterns with EventBridge, and multi-account environment design using CDK or similar tooling
• Experience with Salesforce

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The base salary range for this job is: $93,900.00 - $159,600.00

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [e-mail]. Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

At nCino, we believe transforming financial services requires more than cutting-edge solutions — it requires curious minds and bold ideas. Innovation isn't just built into our technology; it lives in our people. We know that breakthroughs happen in small, everyday moments as much as the big ones, and that real impact comes when talented people challenge convention together.

That's why we hire curious minds, provide them with the resources they need to excel, and trust them to make extraordinary impact. The results speak for themselves: the nCino Platform has revolutionized how financial institutions operate, helping over 2,700 customers worldwide enhance strategic decision‑making, improve risk management, and elevate customer satisfaction through best‑in‑class intelligent solutions. Recognized as a Great Place to Work and a top workplace in fintech, we're powering a new era of banking with data, AI, automation, and the ingenuity of our teams, proving that when curious minds meet bold ideas, extraordinary impact follows.