Platform Adoption and Enablment Engineer Lead

Capital Group; Charlotte (NC); On-site; USD 154,000 - 246,000; Full time

Benefits offered by this job

Generous time-off

Health benefits from day one

Flexible work options

2-for-1 matching gifts

Job summary

Capital Group is seeking a Platform Adoption & Enablement Lead to drive how customers discover, embrace, and succeed with our enterprise cloud platform. You will guide on-ramps, guidance, and support structures—documentation, reference examples, dojos, and office hours—across architecture, security, and operations.

You’ll lead a cross-functional virtual team and influence agile practices while shaping the future of developer experience.

Qualifications

• Bachelor's degree in a technical field required.
• Minimum 10 years in platform engineering, cloud architecture, or technology adoption/enablement.
• Experience leading enterprise-scale adoption of technical products or platforms.
• Proven ability to drive adoption of complex technical products with customers early.
• Experience delivering outcomes through influence rather than hands-on build work.
• Strong architecture, engineering, and software-development background with cloud fluency (AWS/Azure), IaC, CI/CD, and container ecosystems.

Responsibilities

• Define on-ramps, guidance, and support structures (documentation, examples, dojos, office hours) for the platform.
• Engage teams early and remove blockers with pragmatic solutions when product gaps exist.
• Lead a cross-functional virtual team spanning architecture, information security, FinOps, resiliency, and platform engineering.
• Shape enablement for future capabilities including AI-assisted development and modern developer-experience platforms.
• Influence, coach, and coordinate teams who implement solutions, aligning with enterprise standards.

Skills

Platform engineering

Cloud architecture

Tech adoption

Enterprise adoption

AWS

Azure

CI/CD

Kubernetes

SRE

Agile/SAFe

Stakeholder management

Education

Bachelor's degree in Computer Science, Engineering, or related technical field

Tools

AWS

Azure

Kubernetes

Job description

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.”

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.”

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

“I can succeed as a Platform Adoption & Enablement Lead at Capital Group.”

Our team builds and runs the enterprise cloud platform and the capabilities that thousands of engineers depend on to deliver business-critical applications at scale. But great technology only creates value when teams actually adopt it—and that’s where you come in.

As our Platform Adoption & Enablement Lead, you’ll own how customers discover, embrace, and succeed with our platform. Starting from real customer pain points, you’ll create the on-ramps, guidance, and support structures—documentation, reference examples, dojos, and office hours—that make complex capabilities approachable. You’ll engage teams early, remove blockers with creative, pragmatic solutions when the product isn’t there yet, and make sure every team lands securely and in line with our architecture, security, and operational standards. You’ll lead a cross-functional virtual team spanning architecture, information security, FinOps, resiliency, and platform engineering, and you’ll shape the enablement for what comes next—including AI-assisted development and modern developer-experience platforms. You won’t do the build work yourself; you’ll influence, coach, and coordinate the teams who do.

“I am the person Capital Group is looking for.”

• You have a bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)
• You have at least 10 years of experience across platform engineering, cloud architecture, and/or technology adoption and enablement, including leading enterprise-scale adoption of technical products or platforms
• You have proven experience driving adoption of complex technical products—engaging customers early, understanding their pain points, reducing friction, and growing usage while upholding standards
• You have extensive experience delivering outcomes through influence rather than hands-on build work—guiding, coaching, and enabling the teams you support to implement solutions themselves
• You have a strong architecture, engineering, and software-development background with broad cloud fluency (e.g., AWS, Azure), infrastructure-as-code, CI/CD, and container/Kubernetes ecosystems—enough depth to solution credibly and set standards; SRE experience is a plus
• You are a creative problem-solver who devises pragmatic workarounds and interim solutions to unblock customers while respecting architecture, security, and operational best practices
• You have proven experience leading cross-functional or virtual teams—and leading managed service partner resources—setting direction, delivery expectations, and governance routines while keeping work aligned to enterprise standards
• You are an expert communicator and product owner with exceptional planning, coordination, and stakeholder-management skills, including engaging IT executive audiences, and experience with Agile/SAFe ways of working

“I can apply in less than 4 minutes.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Charlotte Base Salary Range: $153,842-$246,147

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.