Platform Adoption and Enablement Engineer Lead

Capital Group; Charlotte (NC); On-site; USD 154,000 - 246,000; Full time

Benefits offered by this job

Health benefits from day one

Flexible work options

2-for-1 matching gifts

Charitable grants program

Professional development resources

Job summary

Capital Group is seeking a Platform Adoption & Enablement Lead to drive how customers discover, adopt, and succeed with our enterprise cloud platform. You will guide on-ramps, guidance and office hours, coordinating architecture, security, and DevOps teams to deliver scalable enablement.

You’ll influence, coach, and align teams across IT and business units to enterprise standards. You’ll lead a virtual cross-functional team and shape the strategy for AI-assisted development and modern

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• Minimum of 10 years in platform engineering, cloud architecture, or technology adoption and enablement.
• Proven experience driving adoption of complex technical products and guiding enterprise-scale deployments.
• Experience influencing teams and delivering outcomes through leadership rather than hands-on build work.
• Strong background in architecture, cloud platforms (AWS/Azure), IaC, CI/CD, and Kubernetes; SRE is a plus.
• Creative problem-solver with ability to unblock customers while respecting standards.

Responsibilities

• Own how customers discover, embrace, and succeed with the platform across teams.
• Create on-ramps, guidance, documentation, dojos, and office hours to simplify complexity.
• Engage teams early, remove blockers with pragmatic solutions when needed.
• Lead a cross-functional virtual team spanning architecture, security, FinOps, resiliency, and platform engineering.
• Shape enablement for future needs including AI-assisted development and modern developer experiences.

Skills

Platform engineering

Cloud architecture

Stakeholder management

Agile/SAFe

Cross-functional leadership

Communication

Influence leadership

Problem solving

Education

Bachelor's degree in Computer Science or Engineering

Tools

AWS

Azure

Kubernetes

CI/CD

Infrastructure as Code

Terraform

Job description

"I can be myself at work."\

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

"I can influence my income."\

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life."\

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

"I can succeed as a Platform Adoption & Enablement Lead at Capital Group."\

Our team builds and runs the enterprise cloud platform and the capabilities that thousands of engineers depend on to deliver business-critical applications at scale. But great technology only creates value when teams actually adopt it-and that's where you come in.

As our Platform Adoption & Enablement Lead, you'll own how customers discover, embrace, and succeed with our platform. Starting from real customer pain points, you'll create the on-ramps, guidance, and support structures-documentation, reference examples, dojos, and office hours-that make complex capabilities approachable. You'll engage teams early, remove blockers with creative, pragmatic solutions when the product isn't there yet, and make sure every team lands securely and in line with our architecture, security, and operational standards. You'll lead a cross-functional virtual team spanning architecture, information security, FinOps, resiliency, and platform engineering, and you'll shape the enablement for what comes next-including AI-assisted development and modern developer-experience platforms. You won't do the build work yourself; you'll influence, coach, and coordinate the teams who do.

"I am the person Capital Group is looking for."\

• You have a bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)

• You have at least 10 years of experience across platform engineering, cloud architecture, and/or technology adoption and enablement, including leading enterprise-scale adoption of technical products or platforms

• You have proven experience driving adoption of complex technical products-engaging customers early, understanding their pain points, reducing friction, and growing usage while upholding standards

• You have extensive experience delivering outcomes through influence rather than hands-on build work-guiding, coaching, and enabling the teams you support to implement solutions themselves

• You have a strong architecture, engineering, and software-development background with broad cloud fluency (e.g., AWS, Azure), infrastructure-as-code, CI/CD, and container/Kubernetes ecosystems-enough depth to solution credibly and set standards; SRE experience is a plus

• You are a creative problem-solver who devises pragmatic workarounds and interim solutions to unblock customers while respecting architecture, security, and operational best practices

• You have proven experience leading cross-functional or virtual teams-and leading managed service partner resources-setting direction, delivery expectations, and governance routines while keeping work aligned to enterprise standards

• You are an expert communicator and product owner with exceptional planning, coordination, and stakeholder-management skills, including engaging IT executive audiences, and experience with Agile/SAFe ways of working

"I can apply in less than 4 minutes."\

"I can learn more about Capital Group."\

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Charlotte Base Salary Range: $153,842-$246,147

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.