Platform Administrator, Consultant

Blue Shield of CA; Oakland (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Blue Shield of CA, located in Oakland, is seeking a Platform Administrator to oversee the configuration and delivery of projects by vendors. This role involves providing expertise in the Facets application and acting as a liaison between IT and business areas, while fostering leadership within teams.

The ideal candidate must have a bachelor's degree with 7+ years of relevant experience in business analysis and technology healthcare operations. This position offers a hybrid work model, requiring in-office attendance two days a week.

Qualifications

• Minimum of 7 years of prior relevant experience.
• Experience leading and mentoring teams for at least 3 years.
• 5 years experience in a configuration analyst role preferred.

Responsibilities

• Oversee configuration and delivery of projects by the vendor.
• Provide Facets application domain expertise and design approvals.
• Act as a liaison between IT and business areas.

Skills

Complex business analysis

Technology healthcare operations

Leading and mentoring teams

EDI 270/271 configuration

Education

Bachelor's degree or equivalent experience

Job description

Your Role

The Business Configuration Oversight team is responsible for Overseeing Configuration and delivery of Projects by vendor. The Platform Administrator, Consultant will report to the IT Development Manager. In this role you will also provide Facets application domain expertise, story refinement, design approvals and act as liaison between IT and business areas.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow—personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high‑performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires a minimum of 7 years of prior relevant experience
• Requires at least 7 years performing complex business analysis and/or technology healthcare operations
• Requires at least 3 years of experience in leading and mentoring the team
• Preferred knowledge of EDI 270/271 configuration, transaction rules and Claim Processing Rules (Procedure and Diagnosis Codes)
• Preferred at least 5 years of experience in a configuration analyst role, configuring health plan business applications

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in‑person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in‑office time based on business need.