Platform Administrator, Consultant

Blue Shield of CA; Lodi (CA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Blue Shield of CA is seeking a Platform Administrator/Consultant to oversee configuration and delivery of projects by vendors. This role requires strong expertise in Facets applications and business analysis with at least 7 years of experience in healthcare operations.

The ideal candidate will lead and mentor teams while collaborating on design approvals and project delivery. The role follows a hybrid model, requiring in-office attendance two days a week.

Qualifications

• Requires a minimum of 7 years of prior relevant experience.
• Requires at least 3 years of experience in leading and mentoring the team.
• Preferred at least 5 years of experience in a configuration analyst role.

Responsibilities

• Oversee configuration and delivery of projects by vendor.
• Provide Facets application domain expertise and act as liaison between IT and business.
• Support design approvals and story refinement.

Skills

Business analysis

Healthcare operations

Team leadership and mentoring

Configuration of health plan business applications

Education

Bachelor's degree or equivalent experience

Tools

EDI 270/271

Job description

Your Role

The Business Configuration Oversight team is responsible for Overseeing Configuration and delivery of Projects by vendor. The Platform Administrator, Consultant will report to the IT Development Manager. In this role you will also provide Facets application domain expertise, story refinement, design approvals and act as liaison between IT and business areas.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow—personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high‑performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires a minimum of 7 years of prior relevant experience
• Requires at least 7 years performing complex business analysis and/or technology healthcare operations
• Requires at least 3 years of experience in leading and mentoring the team
• Preferred knowledge of EDI 270/271 configuration, transaction rules and Claim Processing Rules (Procedure and Diagnosis Codes)
• Preferred at least 5 years of experience in a configuration analyst role, configuring health plan business applications

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in‑person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in‑office time based on business need.