Plant Quality Manager

Precision Castparts Corp.; Muskegon (MI); On-site; USD 110,000 - 170,000; Full time

Job summary

Precision Castparts Corp. seeks a Plant Quality Manager to lead transformational change toward a Zero Defects mindset, ensuring top-tier product quality and customer satisfaction.

You will drive QMS compliance (AS9100/AS13100), mentor a QA team, and oversee audits, customer interactions, and cross-functional quality initiatives. The role requires aerospace/automotive background, strong executive communication, and a proven ability to implement quality systems and drive cultural change across the

Qualifications

• Aerospace or automotive background with Zero Defects mindset.
• Strong ability to communicate quality data to senior leadership
• Experience implementing and managing QMS per AS9100/AS13100/Nadcap
• Proven track record driving cultural change toward quality across functions

Responsibilities

• Lead and mentor the QA team to drive Zero Defects culture.
• Oversee QMS implementation and maintenance per AS9100/AS13100/Nadcap.
• Manage customer communications and audits (site visits, inspections).
• Coordinate internal/external audits and escalation of quality issues.
• Drive supplier quality improvements through audits and collaboration with sourcing.
• Represent Voice of Quality to General Manager and leadership team.

Skills

Quality leadership

Process improvement

Customer communication

Data-driven decisions

Team development

Education

Materials Science / Metallurgy / related engineering

ASQ Certified Quality Manager

Tools

QMS

8D problem solving

FMEA

Job description

The Plant Quality Manager will have leadership responsibility for driving operational, cultural and behavioral transformation to a Zero Defects mindset in order to achieve and maintain consistently high levels of product quality, having the potential to significantly influence the appeal of PCC Metals Group’s premium products in the eyes of customers. The pursuit of Zero Defects, the control of our systems and processes, our response to non-Quality and the management of our interactions with customers are all vital aspects of this leadership role.

Essential functions

• Manage the implementation and maintenance of the Quality Management System (QMS) in compliance with industry standards such as AS9100 and AS13100. Ensure that all processes align with company policies and regulatory requirements.
• Lead, mentor, and develop a high-performing Quality Assurance team, fostering a collaborative environment that emphasizes teamwork, accountability, and professional growth.
• Implement and monitor Quality metrics that enable the business to enhance product quality, reduce defects, and optimize manufacturing processes, reducing the Cost of Poor Quality through continuous improvement.
• Manage customer communications on quality / non-commercial topics and interface with customers during site visits, customer inspections and audits.
• Manage the customer audit, external accreditation and internal audit processes.
• Manage the customer complaint and Quality Escapes processes and coordinate on-site resolution activities applying robust problem-solving methodologies, such as 8D.
• Control customer facing Quality documentation (Certificates, PFMEAs, Control Plans, FAIRs, Inspection and Test Plans, Operating Procedures for customer approval).
• Oversee the product requirements process to ensure accurate job routings and documentation are created, and all Purchase Order specification requirements are satisfied.
• Collaborate with the supply chain and procurement teams to assess and improve Supplier Quality. Conduct supplier audits and develop strategies to address supplier-related quality issues.
• Ensure the correct structures and governance are in place to achieve consistently high quality at every process in the facility, instilling a Zero Defect mindset and approach across all functions.
• Act as the Quality Management Representative, as required by AS9100.
• Represent the Voice of Quality to the General Manager and Senior Leadership Team.
• Responsible for the Materials Testing Laboratory, supporting the laboratory supervisor/manager to ensure they have the necessary structure and resources to maintain the required accreditations and certifications, in line with customer requirements.
• Proactively work with Engineering, Operations, Commercial and Sales teams to promote Quality within the organization.
• Ensure the electronic Quality Management System meets the needs of the business and implement enhancements in line with the Zero Defects philosophy and customer requirements.
• Assist the General Manager and Controller in preparing Quality Schedules and support documentation for the MOR pack.
• Educate employees in the Quality Rules, monitor compliance, and investigate potential violations.
• Working additional hours will be needed occasionally/as required, in order to ensure essential deliverables are achieved timely.
• A strong leader – able to win hearts and minds, communicating a vision, a forward journey and the roadmap to get there; spot talent and develop their growth and development.
• Ability to forcefully represent the Company and the Department in challenging environments, knowing how to navigate through change resistance and trepidation.
• Robust in nature, tenacious and willing to persevere within their own team and the wider business.
• Able to drive cultural change into every area of the business.
• Innovative and dynamic in approach, motivated to succeed.
• Ability to work in high pressure environments and enact rapid decision making based on the available information.
• Results and data driven.

Education and Experience

The candidate will have an aerospace or automotive background, with a Zero Defects mindset, knowing what Quality looks like operationally, culturally and behaviorally. They will operate through a leader’s visionary lens, with the ability to communicate and demonstrate what the future state will be in terms of Quality and Customer expectation.

• An accomplished and experienced Quality Management professional, comfortable operating both strategically and tactically and fully versed in the Quality Planning toolbox, processes and methodologies.
• Not content with the status-quo – disruptive by nature, having the drive and desire to transform a culture and demonstrate how they have achieved this previously.
• Strong executive presence and excellent communication skills, essential for effectively presenting complex quality data and improvement strategies to senior executives and customers. This includes the ability to clearly articulate findings, propose actionable solutions, and foster confidence in the organization’s commitment to quality.
• Instilling and implementing a Zero Defects philosophy and mindset, in partnership with the operations and manufacturing engineering functions.
• Developing and maintaining a robust Quality Management System, which manages change control and a systematic approach to Quality Control on the Shop Floor.
• Driving Quality and Product Safety awareness and importance on the shop floor.
• Experience of managing Materials Test Laboratories.

Qualifications

• Degree qualified (ideally in Material Science or Metallurgy or a relevant engineering discipline).
• ASQ Certified Quality Manager preferred.
• Minimum of 5 years of experience in quality management.
• At least 3 years of experience in a leadership or managerial role, demonstrating the ability to lead quality teams and drive organizational change.
• Candidates should have a proven track record of implementing and managing Quality Management Systems (QMS) in compliance with industry standards such as AS9100, AS13100 and Nadcap.
• Proficient in 8D, SPC, MSA and FMEA methodologies.
• Proven experience in a high-volume production environment.
• Automotive or aerospace engineering/manufacturing background.

ADDITIONAL NOTES

The Company retains the right to change or assign other duties to this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

National Security and Export Controls

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

About PCC

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.

We are constantly searching for the best talent and offer excellent development programs for recent graduates as well as meaningful work experience for those still studying.