Plant Nursery Specialist — Customer Service & Plant Health

Rockingham Petroleum; Alexandria (KY); Hybrid; USD 29,000 - 37,000; Full time

Job summary

Southern States Cooperative is seeking an enthusiastic nursery associate to provide friendly, expert customer service in our plant nursery. You will help customers select plants, care for stock, and maintain a safe, welcoming shopping environment.

Responsibilities include greeting patrons, merchandising, assisting with loading and unloading plants, and offering design ideas. Experience in retail horticulture and strong English communication are important.

Qualifications

• Requires a High School Diploma or GED; associate degree in plant science preferred.
• Minimum 1 year of retail sales experience with high quality customer service; plant knowledge preferred.
• Able to learn and apply knowledge of merchandise and facility guidelines and SOPs.
• Physical ability to lift up to 50–100 pounds and work extended hours as needed.

Responsibilities

• Greet customers in a welcoming and professional manner.
• Assist customers with plant selection and care guidance.
• Merchandise plants to maximize space and customer access; update signage and pricing.
• Assist with unloading/delivery of plants and loading customer vehicles.
• Lead owner/manager seminars or
• Plan and conduct demonstrations for customers on plant varieties and care.
• Provide loading assistance, resolve customer inquiries, and escalate issues as needed.

Skills

Customer service

Plant knowledge

Merchandising

Communication skills

Safety awareness

Education

High School Diploma or GED

Associate's Degree in plant science or related field

Tools

POS terminal

Handheld scanner

Job description

Southern States Cooperative is seeking an enthusiastic nursery associate to provide friendly, expert customer service in our plant nursery. You will help customers select plants, care for stock, and maintain a safe, welcoming shopping environment.

Responsibilities include greeting patrons, merchandising, assisting with loading and unloading plants, and offering design ideas. Experience in retail horticulture and strong English communication are important.