Plant Merchandising Service Lead

Lowe's; Carnegie (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's is seeking an associate for the garden center to deliver exceptional customer service and support merchandise resets in the nursery and outdoor sections. The role involves assisting customers, locating products, and maintaining displays according to planograms and Lowe's standards.

Ideal candidates have at least 6 months of nursery or general merchandising experience, familiarity with signage and product placement, and a commitment to safety and teamwork in a busy retail environment.

Qualifications

• 6 Months Live nursery experience or General Merchandising experience.
• Experience with planograms and merchandising tasks preferred.
• Able to operate basic store equipment as needed.

Responsibilities

• Provide SMART customer service per Lowe's policies and programs.
• Build relationships with vendors to ensure merchandise resets meet Lowe's specs.
• Collaborate with Merchandising Service team to communicate priorities and needs.
• Engage with customers when opportunities arise and assist in locating and loading merchandise.
• Explain stock, special orders, features, warranties, and planogram details to customers.
• Maintain displays, signage, and wayfinding; ensure safety and cleanliness.

Skills

Customer service

Merchandising knowledge

Education

High school diploma or GED

Job description

Lowe's is seeking an associate for the garden center to deliver exceptional customer service and support merchandise resets in the nursery and outdoor sections. The role involves assisting customers, locating products, and maintaining displays according to planograms and Lowe's standards.

Ideal candidates have at least 6 months of nursery or general merchandising experience, familiarity with signage and product placement, and a commitment to safety and teamwork in a busy retail environment.