Plant Expeditor

Woodgrain; Saco (ME); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with a Company Match

Group Term Life Insurance and AD&D

Employer Paid Long-Term & Short-Term

Disability

Voluntary Supplemental Hospital andA?

Employee Assistance Program

8 Company Paid Holidays & 1 Floating

Paid Time Off (PTO)

Job summary

Woodgrain is seeking a Plant Expeditor to coordinate timely flow of materials, purchase orders, and customer orders across branches. This role connects Purchasing, Operations, Production, Warehouse, Transportation, Sales, vendors, and customers to keep orders moving and protect commitments.

You will proactively identify shortages, delays, and bottlenecks; coordinate corrective actions with responsible teams; and follow issues through resolution.

Qualifications

• Experience with ERP, inventory, purchasing, or order management systems preferred; SX.e and CRM experience beneficial
• Ability to review order, inventory, purchasing, and delivery data to identify issues and determine appropriate actions
• Ability to read and interpret purchase orders, delivery schedules, product information, and operational reports; respond to customer inquiries
• Ability to provide clear updates to branch leadership
• Ability to perform practical calculations involving quantities, measurements, percentages, discounts, ratios, and inventory or purchasing information

Responsibilities

• Monitor open purchase orders and customer orders from initial request through receipt, production, and final delivery
• Contact vendors regularly to confirm availability, production schedules, ship dates, and expected delivery dates
• Track material requirements and identify shortages or delays early; coordinate practical alternatives with the appropriate teams
• Identify bottlenecks in purchasing, production, and material flow; establish next actions and follow through
• Maintain accurate status logs and assist with PO, receipt, invoice, and delivery discrepancies

Skills

Microsoft Office

Excel

Outlook

Word

Communication

Tools

SX.e

CRM

ERP

Inventory management systems

Job description

Career Opportunities: Plant Expeditor (5636)

Looking for stability? Join Woodgrain!We're growing fast and offeringlifetime careersin a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Purpose

The Plant Expeditor coordinates the timely flow of materials, purchase orders, and customer orders through the branch operation. This position connects Purchasing, Operations, Production, Warehouse, Transportation, Sales, vendors, and customers to keep orders moving and protect customer commitments.
The role proactively identifies shortages, delays, and bottlenecks; coordinates corrective actions with the responsible teams; and follows issues through resolution. Success requires ownership, urgency, attention to detail, clear communication, and flexibility as priorities and business needs change.

Responsibilities & Essential Duties

• Order and Material Expediting
  • Monitor open purchase orders and customer orders from initial request through receipt, production, and final delivery as applicable
  • Contact vendors regularly to confirm availability, production schedules, ship dates, and expected delivery dates
  • Track material requirements and identify shortages or delays early. Coordinate practical alternatives with the appropriate teams to minimize disruptions
  • Identify bottlenecks in purchasing, production, and material flow; establish the next action and follow through with the responsible department
  • Maintain accurate status logs and assist with purchase order, receipt, invoice, and delivery discrepancies as needed
• Coordination and Customer Communication
  • Work daily with Purchasing, Operations, Production, Warehouse, Transportation, and Sales to align order status and delivery expectations
  • Coordinate urgent orders and changing requirements within established branch priorities and approval procedures
  • Escalate significant shortages, delays, quality concerns, and service risks promptly to branch leadership
  • Provide customers and sales representatives with timely, accurate updates on order status, availability, and expected delivery dates. Communicate changes proactively
  • Make outbound calls for order updates and issue resolution; respond to incoming calls and requests professionally
  • Investigate customer concerns, engage the appropriate departments, and follow each issue through resolution. Build productive relationships with customers and supply partners
• Administration and Reporting
  • Enter and maintain accurate order and activity information in SX.e, CRM, and other company systems as required
  • Document order changes, delivery schedules, shortages, quality concerns, corrective actions, and outstanding follow-up
  • Report significant open-order issues and potential service failures to branch management. Follow company policies, procedures, and safety requirements
• Performance Expectations
  • Work with urgency while maintaining accuracy; prioritize multiple orders and deadlines based on customer impact and operational needs
  • Anticipate problems, gather relevant information, evaluate options, and recommend practical solutions
  • Own coordination and follow-through while working collaboratively with the departments responsible for execution
  • Communicate clearly and confidently about expectations, changes, risks, and required actions. Maintain a professional demeanor under pressure
  • Use sound judgment within established authority; elevate decisions that require management approval
  • Adapt to changing conditions and identify opportunities to improve handoffs, visibility, and order flow
  • Other duties as assigned or requested

Essential Knowledge/Skills/Abilities

• Proficiency with Microsoft Office, particularly Excel, Outlook, and Word
• Experience with ERP, inventory, purchasing, or order management systems preferred; SX.e and CRM experience beneficial
• Ability to review order, inventory, purchasing, and delivery data to identify issues and determine appropriate actions
• Ability to read and interpret purchase orders, delivery schedules, product information, and operational reports; respond to customer inquiries
• Ability to provide clear updates to branch leadership
• Ability to perform practical calculations involving quantities, measurements, percentages, discounts, ratios, and inventory or purchasing information

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.