Plant Care & Customer Experience Specialist

Al's Garden and Home; Sherwood (OR); On-site; USD 18,000 - 23,000; Full time

Job summary

Al's Garden and Home in Sherwood, OR is seeking a Garden Center Associate to assist customers with questions and plant advice, maintain plants and displays, and keep the store clean, organized, and well-stocked.

You will help with customer orders, special requests, deliveries, stocking, merchandising, and unloading deliveries, while learning across departments and upholding safety policies.

Qualifications

• Knowledge of annuals, perennials, houseplants, trees and shrubs or the willingness to seek and learn product.
• Excellent communication and customer service skills.
• Ability to perform multiple tasks simultaneously.
• Knowledge of computer software: Microsoft Office (Excel, Word)
• Knowledge of POS system or willingness to learn.
• Flexibility and adaptability to work weekdays, evenings and weekends with overtime during busy peak seasons.

Responsibilities

• Provide and maintain an outstanding customer experience for all guests in the retail location.
• Assist customers with questions, product needs and product location, including ordering and scheduling deliveries.
• Ensure plants receive proper water, nutrients and care and monitor quality for disease and pests.
• Stock and merchandise aisles, keep displays neat, signed and tagged.
• Assist with unloading deliveries and inspect received orders for quality.
• Help customers carry products to vehicles and assist with loading when needed.
• Maintain safe, clean work environment and contribute to teamwork across departments.

Skills

Plant knowledge

Customer service

Multitasking

Microsoft Office

POS system

Flexibility

Tools

Microsoft Office

POS system

Job description

Al's Garden and Home in Sherwood, OR is seeking a Garden Center Associate to assist customers with questions and plant advice, maintain plants and displays, and keep the store clean, organized, and well-stocked.

You will help with customer orders, special requests, deliveries, stocking, merchandising, and unloading deliveries, while learning across departments and upholding safety policies.