Planning, Zoning & Code Enforcement Assistant

Pierce Township; Cincinnati (OH); On-site; USD 28,000 - 32,000; Part time

Job summary

Pierce Township is seeking a Planning, Zoning & Code Enforcement Assistant to provide essential administrative support. This part-time role handles front counter interactions, permit intake, records maintenance, and coordination of zoning processes.

The position requires strong organizational and communication skills, with the ability to work independently and manage multiple tasks while serving the public at the Township office in Cincinnati, Ohio.

Qualifications

• High school diploma or equivalent required; further education in planning or public administration preferred.
• Municipal or office experience is preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to interact professionally with residents and contractors.
• Proficiency with office software and learning permitting systems.

Responsibilities

• Greet visitors, answer inquiries, and direct questions to the appropriate staff.
• Maintain accurate records and process permit applications.
• Assist with grant administration and keeping grant files up to date.
• Coordinate vendor service calls and office equipment maintenance.
• Process zoning permit applications and route for review.
• Provide general information on zoning permit processes.
• Enter data into permitting and records-management software.
• Maintain organized electronic and physical files.
• Assist with code enforcement documentation and follow up with property owners.

Skills

Organizational skills

Communication skills

Microsoft Office

Customer service

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Permitting software

Records-management software

Database software

Job description

Planning, Zoning & Code Enforcement Assistant

Classification: Part-Time (24–28 Hours per Week)
Hourly Rate: $20.50–$23.50 per Hour

Position Summary

The Township is seeking a detail-oriented, organized, and customer-service-focused individual to serve as a Planning, Zoning & Code Enforcement Assistant. This part-time position provides essential administrative and clerical support to the Township office and assists the Director of Community Development & Planning with planning, zoning, permitting, and code-enforcement activities.

The Administrative Assistant serves as a primary point of contact at the Township’s front counter for residents, property owners, contractors, and members of the public. The position is responsible for providing routine procedural information, receiving and processing permit applications, maintaining accurate departmental records, coordinating administrative requirements for grants, and assisting with zoning and code-enforcement activities.

The ideal candidate will be professional, dependable, organized, and comfortable working with the public while managing multiple administrative responsibilities with accuracy.

Administrative & Clerical Support

• Front Desk & Customer Service: Greet and assist walk-in visitors, respond professionally to public inquiries, answer incoming telephone calls, and direct questions or messages to the appropriate department or staff member.


• General Office Administration: Maintain accurate administrative records, physical files, and electronic databases; prepare routine correspondence and documents; process incoming mail; and assist with office supply inventory and ordering.


• Grant Administration: Coordinate administrative timelines for Township grants; compile supporting documentation for grant applications; maintain grant compliance files; track required information and deadlines; and enter and maintain reporting data in online grant-management portals.


• Vendor Coordination: Serve as the primary point of contact for routine office equipment and copier maintenance, troubleshooting, and service calls.

Planning & Zoning Support

• Permit Intake: Receive zoning permit applications at the front counter; review applications for completeness, required information, and applicable fees; and route completed applications to the Director of Community Development & Planning for review.


• Public Information: Provide residents, applicants, property owners, contractors, and other members of the public with general procedural information, approved informational materials, and basic guidance regarding the zoning permit process and applicable Township requirements.


• Permit & Records Data Entry: Enter and maintain accurate permit, zoning, and departmental information using the Township’s permitting and records-management software.


• File Maintenance: Maintain organized electronic and physical files for permits, zoning matters, complaints, correspondence, and other departmental records.


• Code Enforcement: Receive and document complaints regarding potential zoning violations; conduct property inspections as directed; prepare violation correspondence; communicate with property owners regarding compliance; and provide timely status updates to the Director of Community Development & Planning.

Qualifications

• High school diploma or equivalent required; additional education or coursework in public administration, planning, zoning, business administration, or a related field is preferred.


• Previous administrative, municipal, planning, zoning, permitting, or customer-service experience preferred.


• Strong organizational skills and exceptional attention to detail.


• Excellent written and verbal communication skills.


• Ability to interact professionally and courteously with residents, contractors, property owners, and the general public.


• Proficiency with Microsoft Office or similar office software.


• Ability to learn and effectively use specialized permitting and records-management software.


• Ability to work independently, prioritize competing responsibilities, and meet deadlines with minimal supervision.

ALL CANDIDATES SUBJECT TO COMPREHENSIVE CRIMINAL BACKGROUND CHECK AND DRUG TESTING.