Planning Consultant

Hopesglobalgetaways; Medford (OR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% remote work setup

Flexible scheduling opportunities

Structured onboarding and training support

Access to travel incentives and discounts

Job summary

Hopesglobalgetaways is hiring a remote Planning Consultant to assist clients in organizing travel experiences. This role involves coordinating details for hotels, flights, and activities while ensuring customers receive exceptional service.

Ideal candidates are organized, have strong communication skills, and are comfortable working independently. Comprehensive training and support are provided, making this a great opportunity for those new to the travel industry.

Qualifications

• Strong communication skills needed for client interaction.
• Excellent time management required for handling multiple tasks.
• Familiarity with online platforms and basic computer applications essential.

Responsibilities

• Review travel interests and planning needs with clients.
• Assist in arranging hotels, flights, and activities.
• Maintain accurate client records and organize planning documentation.

Skills

Written and verbal communication skills

Time management

Organizational abilities

Customer service interest

Job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Summary

We are growing our virtual support team and are currently looking for organized, people‑focused individuals to join us as Planning Consultants. In this remote role, you'll assist clients with coordinating travel experiences, managing important planning details, and helping ensure reservations and itineraries are completed accurately and efficiently.

This opportunity is ideal for individuals who enjoy assisting others, staying organized, and working in a flexible work‑from‑home environment. Training, onboarding, and continued guidance are provided for all team members, including those new to the travel industry.

Core Responsibilities

• Work with clients to review travel interests, timelines, and planning needs
• Assist with arranging hotels, flights, cruises, transportation, tours, and activities
• Research available travel options using approved supplier and reservation systems
• Help track confirmations, itinerary schedules, and reservation updates
• Provide responsive support through phone, email, and online communication platforms
• Assist with travel revisions, booking changes, and client follow‑up requests
• Maintain accurate client records and organized planning documentation within company systems
• Stay informed on supplier promotions, destination updates, and industry announcements
• Participate in virtual onboarding sessions, ongoing workshops, and team training programs

Qualifications

• Strong written and verbal communication skills
• Excellent time management and organizational abilities
• Comfortable handling multiple responsibilities independently in a remote environment
• Familiarity with online platforms, email systems, and basic computer applications
• Reliable internet access and professional communication habits
• Positive attitude with willingness to learn and adapt
• Interest in customer service, hospitality, travel, or coordination‑based roles
• Must be at least 18 years of age
• Applicants must reside in the US, United Kingdom, Mexico, Australia, Spain, or approved regions

What We Provide

• 100% remote work setup
• Flexible scheduling opportunities
• Structured onboarding and guided training support
• Continued mentorship and professional development resources
• Access to supplier networks, travel systems, and planning tools
• Eligibility for travel incentives, discounts, and recognition opportunities
• Advancement potential within a supportive and expanding remote team