Planner, Technical Services (Ride and Show)

Universal Orlando Resort; Orlando (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Technical Services Planner to oversee maintenance and project planning for attractions. This role involves managing preventative and predictive maintenance, ensuring compliance with safety standards, and coordinating vendor access for repairs. The ideal candidate will have a strong technical background, excellent organizational skills, and a passion for maintaining high standards in a dynamic environment. Join a team where your expertise will contribute to creating unforgettable experiences for guests in a vibrant and exciting atmosphere.

Qualifications

• 5+ years in technical maintenance required, with theme park experience preferred.
• Strong skills in project planning and inventory management are essential.

Responsibilities

• Manage preventative maintenance and project planning for attractions.
• Procure parts and manage documentation for maintenance programs.

Skills

Technical Maintenance

Project Planning

Document Control

Procurement

Inventory Management

Education

High School Degree or GED

Technical School

Associate Degree in General Education or Technology

Tools

Sphera

Job description

Planner, Technical Services (Ride and Show)

Pay Competitive

Location Orlando/Florida

Employment type Full-Time

Job Description

• Req#: 594663

JOB SUMMARY: Responsible for the preventative, predictive maintenance and overall job planning for respective work areas. Procures necessary parts, materials and outside services necessary to effectively plan the successful completion of the attraction’s preventative and predictive maintenance as well as performing venue project planning and scheduling. Manages all documentation related to parts procurement, preventative and predictive maintenance programs, and parts inventory.

MAJOR RESPONSIBILITIES:

• Manage preventative and predictive maintenance by ensuring proper frequency and target completion to facilitate attraction schedules. Works closely with the ride management team in planning projects providing a detailed scope of work, written procedures and estimated time, materials and resources needed for all project repair work. Kits all parts for various jobs and stages materials/equipment in preparation for completion of work.
• Parts/Service procurement to include comparative shopping for materials, parts as well as bids for parts and services on an as needed or emergency basis. Management of equipment rentals. Enter Discretionary Work Requests and create work orders for interdepartmental fabrication and/or services. Purchase and maintain attraction tooling as required. Completing all necessary documentation, requests, and justification for purchasing items.
• Maintains proper document control by ensuring attraction job plans are up to date and in accordance with the most recent manufacturer’s requirements (ECN/DCN process). Maintain the venue’s Network Outage PM Process. Partner with UO Engineering and manufacturers for drawing and procedural updates, creating and maintaining reports as needed.
• Organize project planning by serving as liaison between vendors and the venues for attraction repairs and enhancements to both ride and facility. Coordinate work schedule to accommodate both vendor and attraction availability and assure all tooling and parts are available for project completion. Write contracts and SOW for projects and coordinate vendor access to the respective venues. Stages all materials/equipment for work activities within area of responsibility.
• Assist UO Crib with inventory regulation by managing critical spare parts list and establishing and maintaining accurate min/max counts. Maintain the venue’s satellite crib according to attraction needs. Manage broken parts incoming and outgoing, ensuring lead times are maintained and all issues are resolved. Partner with UO Engineering and UO Crib to identify and control part obsolescence and shortages. Focus on overall inventory reduction.
• Manage calibration requirements on all precision equipment and assure support equipment is readily available. Maintain regulatory compliance by ensuring all attraction chemicals are in EHS SDS Database (Currently Sphera, formerly SiteHawk (formerly Dolphin). Coordinate pressure vessel inspections and Hydro/End of life compliance.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• High school degree or GED required.
• Technical school preferred.
• Associate degree (AA) in General Education or Technology preferred.

EXPERIENCE:

• 5+ years’ experience in technical maintenance required;
• 1 to 3 years’ experience in theme park maintenance preferred;
• Or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2023 Universal Studios. All rights reserved. EOE