Planner/Scheduler I/II

Delta Utilities; Lake Charles (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Delta Utilities is seeking a Planner/Scheduler to oversee creation, planning, and dispatch of work within Construction & Maintenance. The role collaborates with leadership to ensure efficient work execution and regulatory compliance.

Key tasks include coordinating with Engineering, Storeroom, Records, and Scheduling teams, maintaining schedules, and leading weekly planning meetings. Flexible for after-hours support and emergency response.

Qualifications

• Associate’s degree or 2+ years of related utility operations/work management experience.
• Experience planning and scheduling in utility construction/maintenance environments preferred.
• Proficiency with work management systems (e.g., Oracle CCS, WACS, OFS) and MS Office required.

Responsibilities

• Create short-cycle work orders in WACS.
• Screen and consolidate work orders in WACS & OFS.
• Manage exceptions in WACS/OFS and coordinate with Engineering & Maintenance.
• Coordinate with Engineering, Storeroom, Records, Service and Scheduling teams.
• Maintain and update scheduled work, resolve conflicts, and monitor changes.
• Lead weekly scheduling meetings with local management and adjust plans as needed.
• Ensure material/equipment availability; adjust schedules if delays occur.
• Coordinate with Corporate Communications for high-profile areas.
• Ensure compliance with company standards and regulations.
• Support storm and emergency response efforts as needed.

Skills

WACS & OFS proficiency

Maximo

Oracle CCS

Microsoft Office

GIS tools

SAP CCS & Service Suite

Click

Multitasking

Education

Associate’s degree

2+ years utility operations/work management experience

Tools

WACS

OFS

Job description

JOB SUMMARY/PURPOSE

The Planner / Scheduler is responsible for overseeing the Creating, Planning and Dispatching of short-cycle and long-cycle work activities within the Construction & Maintenance Department. The Planner / Scheduler works with leadership in these workgroups to ensure that work is performed efficiently, and in compliance with regulatory standards.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Creates short-cycle work orders in WACS
• Screen and consolidate work orders in WACS & OFS
• Manage any exceptions associated with WACS or OFS
• Manage physical work packages between Engineering & Construction & Maintenance.
• Coordinates with other groups, Engineering, Storeroom, OC’s., Records, Service, Schedulers, Corporate Communications.
• Maintain and updates scheduled work, resolves time constraint conflicts, identifies variances, develops explanations to schedule changes, sends reminders as needed, submits & monitors one call tickets.
• Coordinates & leads weekly scheduling meetings with local management personnel. Adjust schedules and work plans as necessary based on feedback.
• Coordinates with local network leadership to ensure proper material & equipment availability as needed. If material or equipment is unavailable or will impact project completion adjust schedule accordingly & communicate with necessary parties.
• Meet with Corporate Communications to discuss upcoming work in high profile areas.
• Comply with Company and industry standards and regulations.
• Monitor field employee productivity and keep local supervision informed of potential issues.
• Support storm and emergency response efforts as needed, including after-hours availability.
• Ensures training requirements, compliance and needs are current and satisfied.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

Minimum education required of the position

• Associate’s degree. In lieu of a degree, having 2+ years of experience in utility operations, work management, or field services is required.
• Planner/Scheduler I -: 2-4 years of experience
• Planner / Scheduler II: 4-6 years of experience

Minimum experience required of the position

Minimum knowledge, skills, and abilities preferred of the position

• Proficiency in work management systems (e.g., Oracle CCS, WACS and OFS) (Maximo, Click, SAP CCS and Service Suite), Microsoft Office Suite, and GIS tools.
• Ability to manage multiple responsibilities and deliverables. Ability to work with multiple levels of the organizational structure. Excellent organizational and analytical skills. Experienced/training in planning and scheduling activities. Strong knowledge of and expertise with computer technology. Strong decision-making skills. Ability to adapt to changing priorities. Ability to work well under pressure. Initiative-taking and dependable collaborator.

Physical Requirements

• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone, and other miscellaneous office equipment.
• Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push, or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work daily in all types of weather conditions.
• Able to work regular hours, with occasional overtime.
• Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion.
• Able to work rotating shifts, if required.
• Able to respond to emergency calls and/or callouts and occasionally return to work while off duty.
• Able to wear and operate personal protective equipment, such as respirator, safety glasses, hardhat, gloves, protective footwear, and earplugs daily.
• Able to be included in random drug screen pool required for DOT drivers and DOT safety sensitive positions.
• May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities is a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas services and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.