Planner - Kyle TX

Nippon Sanso Matheson; Kyle (TX); On-site; USD 40,000 - 45,000; Full time

Job summary

Nippon Sanso Matheson is seeking a Planner to manage production planning and forecasting, ensuring smooth material flow from plant to end customers. The role requires strong planning, ERP and Excel skills, plus 5+ years in related operations and at least 2 years in shipping within a distribution environment.

You will lead weekly planning and production meetings, work cross-functionally, and maintain records for ISO 9001:2015 compliance while supporting customer inquiries and issue resolution

Qualifications

• Bachelor's Degree in Business, Management or related field.
• 5+ years of experience in Operations, Inventory Management, Sales or Customer Service.
• At least 2 years of experience shipping in a distribution environment.
• Forklift certification is a plus.

Responsibilities

• Generate transfer orders based on forecasts, inventory levels, and lead times.
• Lead weekly planning meetings and participate in production meetings.
• Provide weekly inventory reports for major accounts.
• Coordinate with major accounts and cross-functional teams to ensure timely deliveries.
• Maintain documentation in support of Site ISO 9001:2015 certification.
• Handle customer inquiries and complaints professionally and drive resolutions.

Skills

Planning/Scheduling

ERP

MS Excel

Communication

Forklift certification

LEAN / continuous improvement

Education

Bachelor's degree in Business/Management or related field

Tools

ERP software

MS Office (Excel)

Forklift operation

Job description

JOB SUMMARY

The Planner is primarily involved in production planning andforecasting to ensure a smooth material flow from the plant to the endcustomer. The Planner is responsible forplanning inventory based on statistical data and customer forecasts for majoraccounts.

Essential Functions

• Order placement and management:
• Generate transfer orders based on customer forecasts, current inventory levels, and established lead times
• Work with cross-functional teams, taking the lead to ensure timely deliveries
• Coordinate emergency situations with major accounts, Emergency Response Team and Matheson Safety Personnel
• Provide weekly inventory reports for major accounts
• Actively participate and lead weekly Planning Meetings and attend weekly Production Meetings
• Adhere to all Quality System Policies and Procedures

Customer interaction:

• Handle day to day and escalated customer inquiries and complaints with professionalism and efficiency
• Ensure prompt resolution of customer issues to maintain a high level of customer satisfaction

Team collaboration:

• Collaborate with other departments to address customer needs and concerns
• Provide guidance and support to junior team member(s)

Documentation:

• Maintain comprehensive and accurate records of customer interactions
• Track customer inquiries and complaints, maintaining records until resolution
• Maintain all documentation requirements for Site ISO 9001:2015 certification

Safety:

• Keep work area clean and orderly, follow all company procedures and safety policies
• Track customer inquiries and complaints maintaining records until resolution
• Actively participate in Daily Toolbox Talk
• Required for All Jobs
• Performs other duties as assigned
• Complies with all policies and standards

QUALIFICATIONS

• Bachelor's Degree in Business, Management or related fieldsis Required

Work Experience

• 5 plus years of experience in Operations, InventoryManagement, Sales or Customer Service-related field.
• At least 2 years of prior experience with shipping in adistribution environment.
• Proficiency in operating forklifts and other materialhandling equipment (valid forklift certification is a plus).

Knowledge, Skills and Abilities

• Solid understanding of production operations, Quality System Procedures and SOP's, and a good understanding of continuous improvement/LEAN methods.
• Proficient with ERP (Enterprise Resource Planning) tools. Have advanced knowledge of MS Office Suite, including MS Excel.
• Strong verbal and written communication skills
• Planning/Scheduling experience preferred
• Root Cause Analysis Techniques
• 5s Principles

PHYSICAL DEMANDS/WORKING CONDITIONS

• Stationary Position/Seated - Constantly
• Transport/Lifting - Frequently
• Transport/Carrying - Frequently
• Exerting Force/Pushing - Rarely
• Exerting Force/Pulling - Rarely
• Ascend/Descend - Rarely
• Balancing - Rarely
• Position Self/Stooping - Rarely
• Position Self/Kneeling - Rarely
• Position Self/Crouching - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Rarely
• Feeling - Rarely
• Communicate/Talking - Constantly
• Communicate/Hearing - Constantly
• Repetitive Motions - Constantly
• Coordination - Constantly

Travel Requirements

• Estimated Amount BriefDescription
• 10% Possible travel formeetings at major account site.

Pay Range: $29.00 to $33.00 per hour

The Company is an Equal OpportunityEmployer that complies with the laws and regulations set forth underEEOC.. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, disability orprotected veteran status. EOE AAM/F/VET/Disability