Planner - Kyle TX

Matheson Tri-Gas; Kyle (TX); On-site; USD 39,950 - 45,460; Full time

Job summary

Matheson Tri-Gas is seeking a Planner responsible for production planning and forecasting to ensure smooth material flow from the plant to customers. The role requires generating transfer orders from forecasts, managing inventory, and collaborating with cross-functional teams across the organization.

The planner will lead planning meetings, oversee accuracy of records for ISO 9001:2015, and work with the Emergency Response Team to coordinate urgent shipments while maintaining high customer

Qualifications

• Bachelor's Degree in Business, Management or related fields.
• 5 plus years of experience in Operations, Inventory Management, Sales or Customer Service-related field.
• At least 2 years of prior experience with shipping in a distribution environment.
• Proficiency in operating forklifts and other material handling equipment (valid forklift certification is a plus).

Responsibilities

• Generate transfer orders based on customer forecasts, current inventory levels, and established lead times.
• Lead cross-functional teams to ensure timely deliveries.
• Coordinate emergency situations with major accounts and Safety Personnel.
• Provide weekly inventory reports for major accounts.
• Lead weekly Planning Meetings and attend weekly Production Meetings.
• Maintain documentation for Site ISO 9001:2015 certification.

Skills

Planning/Scheduling

Root Cause Analysis

Communication skills

LEAN/Continuous Improvement

Team Collaboration

Education

Bachelor's Degree in Business/Management

Tools

ERP tools

MS Excel

MS Office

Forklift operation

Job description

JOB SUMMARY

The Planner is primarily involved in production planning and forecasting to ensure a smooth material flow from the plant to the end customer. The Planner is responsible for planning inventory based on statistical data and customer forecasts for major accounts.

ESSENTIAL FUNCTIONS

• Order placement and management: Generate transfer orders based on customer forecasts, current inventory levels, and established lead times.
• Work with cross-functional teams, taking the lead to ensure timely deliveries.
• Coordinate emergency situations with major accounts, Emergency Response Team and Matheson Safety Personnel.
• Provide weekly inventory reports for major accounts.
• Actively participate and lead weekly Planning Meetings and attend weekly Production Meetings.
• Adhere to all Quality System Policies and Procedures.

CUSTOMER INTERACTION

• Handle day-to-day and escalated customer inquiries and complaints with professionalism and efficiency.
• Ensure prompt resolution of customer issues to maintain a high level of customer satisfaction.

TEAM COLLABORATION

• Collaborate with other departments to address customer needs and concerns.
• Provide guidance and support to junior team member(s).

DOCUMENTATION

• Maintain comprehensive and accurate records of customer interactions.
• Track customer inquiries and complaints, maintaining records until resolution.
• Maintain all documentation requirements for Site ISO 9001:2015 certification.

SAFETY

• Keep work area clean and orderly; follow all company procedures and safety policies.
• Track customer inquiries and complaints maintaining records until resolution.
• Actively participate in Daily Toolbox Talk.
• Required for All Jobs.
• Performs other duties as assigned.
• Complies with all policies and standards.

QUALIFICATIONS

• Bachelor's Degree in Business, Management or related fields.
• 5 plus years of experience in Operations, Inventory Management, Sales or Customer Service-related field.
• At least 2 years of prior experience with shipping in a distribution environment.
• Proficiency in operating forklifts and other material handling equipment (valid forklift certification is a plus).

KNOWLEDGE, SKILLS AND ABILITIES

• Solid understanding of production operations, Quality System Procedures and SOP's, and a good understanding of continuous improvement/LEAN methods.
• Proficient with ERP tools. Advanced knowledge of MS Office Suite, including MS Excel.
• Strong verbal and written communication skills.
• Planning/Scheduling experience preferred.
• Root Cause Analysis Techniques.
• 5s Principles.

PHYSICAL DEMANDS / WORKING CONDITIONS

• Stationary Position/Seated - Constantly
• Transport/Lifting - Frequently
• Transport/Carrying - Frequently
• Exerting Force/Pushing - Rarely
• Exerting Force/Pulling - Rarely
• Ascend/Descend - Rarely
• Balancing - Rarely
• Position Self/Stooping - Rarely
• Position Self/Kneeling - Rarely
• Position Self/Crouching - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Rarely
• Feeling - Rarely
• Communicate/Talking - Constantly
• Communicate/Hearing - Constantly
• Repetitive Motions - Constantly
• Coordination - Constantly

TRAVEL REQUIREMENTS

Estimated amount: 10% possible travel for meetings at major account sites.

Pay Range: $29.00 to $33.00 per hour

The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.