Planet Fitness General Manager

National Fitness Partners; Indianapolis (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

Join a leading fitness franchise as a General Manager, overseeing gym operations and ensuring a Judgement Free experience for members. This role offers growth opportunities, competitive benefits, and the chance to make a positive impact on the community. You will lead a motivated team and be responsible for employee development and club performance.

Benefits

Growth Opportunities

PTO for all employees

401K with employer match

Health Insurance Options

Free employee Black Card Membership

Qualifications

• Self-starter with a passion for fitness and helping others.
• Ability to lead and motivate a team.
• Experience in managing operational budgets.

Responsibilities

• Oversee gym operations and ensure exceptional member experience.
• Manage and develop staff to reduce turnover.
• Implement revenue strategies and maintain club profitability.

Skills

Leadership

Problem Solving

Team Management

Customer Service

Job description

Full-Time. Salaried. Mon. 9a-7p, Tues. 9a-7p, Wed. 9a-5p, Thurs. 9a-4p, Fri. 9a-2p

At National Fitness Partners, we don’t just work in fitness — we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

General Manager Benefits

• Growth Opportunities — over 90% of our management team started as entry-level team members!
• PTO for all employees
• 401K Retirement Fund (Employer match up to 4%)
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more
• Basic Life Insurance & Short-Term Disability — 100% Company Paid!
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member

General Manager Responsibilities

The General Manager oversees gym operations to ensure an exceptional Judgement Free member experience and financial success. You will serve your community by enabling all people to enhance their lives. The General Manager leads a team in a positive, motivating manner with ongoing employee training and development, maintaining a profitable club.

• Work with the Area Director to formulate and implement revenue strategies.
• Ensure the club operates within the expense budget.
• Increase Black Card Memberships.
• Meet NFP standards regarding Club Stats such as closing %, BC%, secondary billing, PE@PF utilization, etc.
• Maintain a Club BER inspection % of 85 or higher monthly.
• Reduce club turnover by hiring, motivating, and developing competent staff focused on creating Raving Fans.
• Establish work schedules that maximize staffing while controlling payroll hours.
• Hold staff accountable to policies and provide timely counseling.
• Ensure accurate employee time tracking and approve timecards before payroll.
• Conduct timely One-on-One meetings with staff for development.
• Model Servant Leadership through daily interactions.
• Support staff with front desk activities, member tours, and club cleanliness to NFP standards.
• Address member issues promptly and courteously.
• Promote a safe and healthy club environment.
• Manage marketing efforts by training staff on promotions.
• Report member accidents through the NFP process.
• Provide backup support for staff as needed.
• Additional responsibilities may be assigned.