Plancha Host (On-Call) – Luxury Lakeside Dining

Four Seasons; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Energizing Employee Culture where you"

Comprehensive learning and development

Inclusive and diverse employee events

Job summary

Four Seasons Resort Orlando at Walt Disney World Resort is seeking a Plancha Host (On-Call) to provide an enjoyable, expertly served beverage or dining experience in a Cuban-American cuisine and golf house setting.

You will oversee the flow of goods, support team training, and ensure operations run smoothly while maintaining Four Seasons standards of excellence and guest satisfaction.

Qualifications

• Prior experience in Food & Beverage or in a golf setting.
• Thrives in a fast-paced environment with a large team.
• Willingness to provide service to residents, guests, and peers.
• Must be fluent in English and possess legal work authorization in the United States.

Responsibilities

• Maintain the reception area and entrance in all aspects of stocking and cleanliness.
• Assist department managers with training of new employees as requested.
• Retain all assigned wardrobe in accordance with established standards and uniform guidelines.
• Work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times.
• Perform all assigned duties as detailed in opening, afternoon and closing checklists.
• Distribute the server's slips and ensure updates are given to servers and management promptly.
• Check the blocking sheet to identify all regulars and VIP guests.
• Use OpenTable when taking reservations and when checking on current or future reservations; enter data accurately.
• Answer calls promptly to maximize the restaurant's capacity.
• Accommodate regulars and reservation requests of concierges.
• Utilize all tables to achieve higher turnaround of guests.
• Work closely with concierges and other agents to increase guest satisfaction.
• Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner.

Skills

Food & Beverage

Golf setting

English fluency

Team collaboration

Job description

Four Seasons Resort Orlando at Walt Disney World Resort is seeking a Plancha Host (On-Call) to provide an enjoyable, expertly served beverage or dining experience in a Cuban-American cuisine and golf house setting.

You will oversee the flow of goods, support team training, and ensure operations run smoothly while maintaining Four Seasons standards of excellence and guest satisfaction.