Placement Support Specialist (Special Programs Case Manager I)

Elevance Health (Anthem); Durham (NC); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Elevance Health is seeking a Placement Support Specialist (Special Programs Case Manager I) in North Carolina. This field-based role requires licensure and clinical experience, with telephonic assessments and home visits to coordinate care for special programs such as Foster Care.

You will work with internal and external resources to ensure integrated physical and behavioral health, addressing social determinants of health and coordinating with state agencies.

Competenze

• MSW/MA in social work or nursing degree with 3+ years of relevant clinical experience.
• Active license: RN, LCSW, LMHC, LPC, LMFT, or Clinical Psychologist.
• Experience with complex psychiatric and substance abuse care.

Mansioni

• Conducts assessments to identify individual needs.
• Develops comprehensive care plan to address objectives and goals identified during assessment.
• Supports member access to appropriate quality and cost-effective care and modifies plan as needed.
• Coordinates with internal and external resources for integrated whole-person care.
• Coordinates social determinants of health to meet member needs.
• Engages with state agencies and networks to align services.
• Builds partnerships with populations and families, addressing cultural and linguistic needs.
• Educates patients, reconciles medications, and arranges follow-up care.

Conoscenze

Case management

Telephonic assessments

Home visits

Stakeholder coordination

Formazione

MSW or related behavioral health field

Nursing degree (RN)

Descrizione del lavoro

Anticipated End Date: 2026-11-28

Position Title: Placement Support Specialist (Special Programs Case Manager I)

Job Description: Placement Support Specialist

North Carolina residency is required! Location: We are currently seeking people throughout the State of North Carolina.

Field : This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Placement Support Specialist/Special Programs Case Manager I is responsible for performing case management telephonically and/or by home visits within the scope of licensure for special programs, such as Foster Care. Manage overall healthcare costs for the designated population via integrated (physical health/behavioral health) case management and whole person's health.

How you will make an impact:

• Conducts assessments to identify individual needs.
• Develops comprehensive care plan to address objectives and goals as identified during assessment.
• Supports member access to appropriate quality and cost-effective care and modifies plan(s) as needed.
• Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care.
• Coordinates social determinants of health to meet the needs of the members and incorporates that into care planning.
• Works closely with various state agencies. Maintains knowledge of the philosophy system of care; a spectrum of effective, community-based services and support for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network.
• Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, to help them function better at home, in the community, and throughout life.
• Evaluates health needs and identifies applicable services and resources in conjunction with members and their families.
• Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow‑up care

Minimum requirements:

Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background. Requires an active, current and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States.

Preferred Skills, Capabilities and Experiences:

• Experience working with specialty populations preferred.
• Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
• Being able to travel within your assigned DSS Region is highly preferred.

We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses.

Job Level: Non-Management Exempt

Workshift: 1st Shift (United States of America)

Job Family: MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market‑competitive total rewards that inc