Manager I GBD Special Programs

Elevance Health (Anthem); Winston-Salem (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Merit increases

Paid holidays

Paid Time Off

Incentive bonus programs (unless a CB)

Medical

Dental

Vision

Short and long term disability

401(k) +match

Stock purchase plan

Life insurance

Wellness programs

Financial education resources

Job summary

Elevance Health is seeking a Manager I GBD Special Programs to supervise a team delivering comprehensive health programs across physical health, behavioral health, and social services. The role emphasizes staff development, data-driven oversight, and跨-functional collaboration to improve care coordination in a field-based setting.

The position requires a BA/BS with at least 5 years in related fields and a minimum of 1 year in a leadership role, with travel to client sites as needed.

Qualifications

• BA/BS degree and minimum of 5 years experience in a related field
• At least 1 year of leadership/management experience
• Field-based role with travel to client sites as required

Responsibilities

• Manage resource utilization to ensure appropriate delivery of care to members
• Coordinate service delivery including member assessment of physical and psychological factors
• Participate in cross-functional workgroups to maintain and develop the program
• Evaluate current processes of program support functions; recommend changes for efficiency and outcomes
• Develop and conduct staff training programs for the program
• Extract and present analytical findings to relevant markets and stakeholders
• Hire, train, coach, counsel, and evaluate performance of direct reports

Skills

Leadership

Coaching

Training

Staff management

Data analysis

Education

BA/BS

Job description

Anticipated End Date: 2026-11-12

Position Title: Manager I GBD Special Programs

Job Description: Manager I GBD Special Programs

This position provides supervisory infrastructure for caseload oversight, member-facing requirements, staff performance, documentation quality, and complex-case escalation.

Location: Western North Carolina

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.

The Manager I GBD Special Programs is responsible for managing and overseeing team responsible for coordination of a comprehensive health care program in which members needs are identified, including physical health, behavioral health, social services for a special product/programs such as long term service and supports (LTSS), Foster Care, Intellectual and developmental disabilities(IDD), HIV/Aids etc.

How you will make an impact:

• Manages resource utilization to ensure appropriate delivery of care to members, adequate coverage for all tasks and job responsibilities.
• Coordinates service delivery to include member assessment of physical and psychological factors.
• Participates in cross-functional workgroups created to maintain and develop program.
• Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes.
• Develops and conducts training programs for staff involved in the program.
• Extracts and manipulates analytical data to present findings to relevant markets and stakeholders.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Qualifications:

Requires a BA/BS and minimum of 5 years experience in a related field, including minimum of 1 year leadership/management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred.
• RN, LSW, LPC, or LPN/LVN license preferred.

Job Level: Manager

Workshift: 1st Shift (United States of America)

Job Family: BSP > Program/Project

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and