PL Tech Facilitator

Plano ISD; Plano (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Plano ISD is seeking a Professional Learning/PL Tech Facilitator at the Sockwell Center to support the Professional Learning Department with daily operations and provide technical support for training activities. The role will aid vendors and PISD staff during training and events.

The candidate should have a high school diploma, basic networking knowledge, troubleshooting skills, and the ability to manage tasks and deadlines. Willingness to sign the Plano ISD employment contract is required.

Qualifications

• Working knowledge of networks and various technology applications.
• Basic knowledge of computers and related technologies.
• Troubleshooting and problem resolution abilities.
• Self-motivated and directed.
• Ability to follow task through to completion.
• Ability to prioritize work and meet deadlines.
• Effective communication and interpersonal skills.
• Willingness to execute written employment contract with Plano ISD.

Responsibilities

• Maintain and provide technical support for the Professional Learning Department and Sockwell Center.
• Support and contribute to the department processes and initiatives of the District.
• Monitor Sockwell Center reservations requests on a weekly and daily basis and work with the Sockwell Center receptionist to ensure building is ready for those reservations.
• Provide on-site support for Sockwell Center training labs, including lab setup.
• Prepare training labs, including installation of district approved software, for in-services and/or meetings.
• Work with district employees, community partners and external vendors to help facilitate in-services and meetings.
• Troubleshoot hardware, software, infrastructure and related technologies for the Professional Learning Department and Sockwell Center.
• Coordinate room setups and equipment with PISD departments and contracted custodial vendors as needed.
• Communicate with, update, and train substitute CTAs on equipment, software and/or programmatic changes.
• Be accountable for timely, accurate performance.
• Respect and maintain confidentiality of PISD private information (principal's meetings, etc.) records, files, programs, or other information protected by PISD or State and Federal laws.
• Attend conferences and workshops to keep skills updated.
• Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors.
• Follow attendance policy as assigned by supervisor.
• Perform other functions that may be assigned by the Administration and/or supervisor

Skills

Networks knowledge

Tech support

Troubleshooting

Self-motivated

Task management

Deadline driven

Communication skills

Contract compliance

Education

High school diploma

Job description

• Position Type:
  Professional Learning/ PL Tech Facilitator
• Date Posted:
  8/31/2026
• Location:
  Sockwell Center

Pay Grade: 770 (Min $21.13 per hr)
Work Days:226
Primary Purpose:
Support the Professional Learning Department with daily operations of the team and district. Provide technical support for the Professional Learning Department and Sockwell Center. Aid vendors and PISD staff as needed during training activities.
Qualifications:
Education/Certification:

• High school diploma or equivalent

Special Knowledge/Skills:

• Working knowledge of networks and various technology applications
• Basic knowledge of computers and related technologies
• Troubleshooting and problem resolution abilities
• Self-motivated and directed
• Ability to follow task through to completion
• Ability to prioritize work and meet deadlines
• Effective communication and interpersonal skills
• Willingness to execute written employment contract with Plano ISD

Experience:

• Experience with district networks, computers, printers and all technology functioning for staff
• Working knowledge of networks and administrative functions of networks
• Basic skills in hardware and network troubleshooting
• Basic skills in software and data file installation
• Experience in organizing and supporting events

Major Responsibilities and Duties:

• Maintain and provide technical support for the Professional Learning Department and Sockwell Center
• Support and contribute to the department processes and initiatives of the District
• Monitor Sockwell Center reservations requests on a weekly and daily basis and work with the Sockwell Center receptionist to ensure building is ready for those reservations
• Provide on-site support for Sockwell Center training labs, including lab setup
• Prepare training labs, including installation of district approved software, for in-services and/or meetings
• Work with district employees, community partners and external vendors to help facilitate in-services and meetings
• Troubleshoot hardware, software, infrastructure and related technologies for the Professional Learning Department and Sockwell Center
• Coordinate room setups and equipment with PISD departments and contracted custodial vendors as needed
• Communicate with, update, and train substitute CTAs on equipment, software and/or programmatic changes
• Be accountable for timely, accurate performance
• Respect and maintain confidentiality of PISD private information (principal's meetings, etc.) records, files, programs, or other information protected by PISD or State and Federal laws
• Attend conferences and workshops to keep skills updated
• Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors
• Follow attendance policy as assigned by supervisor
• Perform other functions that may be assigned by the Administration and/or supervisor
• None

Working Conditions:
Mental Demands:

• Ability to communicate effectively (verbal and written); ability to instruct; maintain emotional control under stress

Physical Demands/Environmental Factors:

• Frequent district wide and occasional statewide travel; occasional prolonged and irregular hours; work with frequent interruptions; frequent standing, stooping, bending, kneeling, pushing and pulling; prolonged use of computer and repetitive hand motions