PKI Support/QA Engineer

Information Security Corporation; Chicago (IL); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

dental insurance

flexible spending account

health insurance

paid time off

parantal leave

Job summary

Information Security Corporation is hiring for a software quality assurance position in the Chicago metro area, with potential remote work. The role targets candidates who live in Chicagoland or the Washington, DC area and offers a salary between $80,000 and $100,000 per year.

The position requires U.S. citizenship, a clear background check, and at least 3 years of technical customer experience, plus a bachelor's degree. Remote work options may be available.

Qualifications

• U.S. citizenship and a clear background check are required; TS/SCI clearance is preferred.
• Deep knowledge of PKI and security concepts; substantial experience administering PKI software on Windows and Linux.
• Strong verbal and written communication skills with internal teams and customers.
• Excellent analytical and troubleshooting abilities for hardware and software performance issues.
• Familiarity with configuring hardware security modules (HSMs).
• Experience administering Apache Tomcat and Red Hat JBoss, including TLS troubleshooting.
• Experience with database setup/management (Oracle, HSQL, PostgreSQL).
• Hands-on experience configuring Cisco/Aruba networking equipment.
• Familiarity with Windows and Linux usage/administration.
• Bachelor's degree required.
• At least 3 years of customer-facing technical experience.
• Knowledge of ISC products is a plus.

Responsibilities

• Support multiple software projects and provide off-site customer support.
• Collaborate with local support, sales, and R&D, plus Oak Park, Illinois headquarters staff.
• Troubleshoot issues across hardware, software, networking, and security domains.
• Administer and configure PKI software and related systems on Windows and Linux.
• Configure and support HSMs, application servers, databases, and networking devices as needed.

Skills

PKI knowledge

Security concepts

Communication skills

Troubleshooting

Windows administration

Linux administration

Customer-facing experience

Analytical thinking

Education

Bachelor's degree

Tools

Apache Tomcat

Red Hat JBoss

TLS troubleshooting

Oracle

PostgreSQL

HSQL

Cisco networking

Aruba networking

Job description

Requirements

Must have:

• We require U.S. citizenship and a clear background check; an active TS/SCI clearance is preferred.
• We are looking for deep knowledge of PKI and security concepts, along with substantial experience administering and configuring PKI software on Windows and Linux.
• We need strong verbal and written communication skills, with the ability to work effectively with both internal teams and customers.
• We value excellent analytical and troubleshooting ability, including identifying and resolving hardware and software performance issues.
• We prefer familiarity with configuring hardware security modules (HSMs).
• We prefer administration experience with Apache Tomcat and/or Red Hat JBoss, including TLS troubleshooting.
• We prefer experience with database setup and management using Oracle, HSQL, or PostgreSQL.
• We prefer hands-on experience configuring Cisco and/or Aruba networking equipment.
• We expect familiarity with Windows and Linux usage and administration.
• A bachelors degree is required.
• We prefer at least 3 years of customer technical experience.
• Knowledge of our current ISC products is a plus.

Responsibilities:

• We support multiple software projects and provide off-site customer support.
• We work closely with our local support, sales, and R&D teams, as well as headquarters staff in Oak Park, Illinois.
• We troubleshoot technical issues across hardware, software, networking, and security environments.
• We administer and configure PKI software and related systems on Windows and Linux.
• We configure and support HSMs, application servers, databases, and networking devices as needed.

Company:

We are ISC, hiring for a software quality assurance position based in the Chicago metropolitan area, with the possibility of remote work. The role is intended for candidates who live in the Chicagoland area or the Washington, DC area. This is a full-time position with a salary range of $80,000 to $100,000 per year.

• 401(k)
• 401(k) matching
• dental insurance
• a flexible spending account
• health insurance
• paid time off
• parental leave
• a retirement plan