PKI Consultant / Technician

ECOS Technology GmbH; Germany (OH); On-site; USD 69,662 - 92,883; Full time

Benefits offered by this job

30 days of vacation

Family-friendly working hours

Corporate health management

Company pension plan

Job summary

ECOS Technology GmbH in Oppenheim is looking for a full-time PKI Consultant / Technician to provide comprehensive consulting for our IT security solutions. You will implement our PKI solution and train customers on-site or remotely.

The ideal candidate has experience with PKI, is detail-oriented, and enjoys working with complex topics. We offer a family-friendly work environment, flexible hours, comprehensive training, and attractive office spaces.

Qualifications

• Relevant professional experience with PKI and/or in IoT/OT environments.
• Experience in support and technical consulting.
• Willingness to travel regularly to support customers.
• Interest in advanced IT security solutions.

Responsibilities

• Provide consulting to customers throughout project lifecycle.
• Plan and implement PKI solutions and deliver product training.
• Communicate professionally and follow up on topics.
• Transfer knowledge to support and sales teams.

Skills

PKI Experience

Customer Communication

Analytical Thinking

Linux Operating Systems

Network Configuration

Education

Degree in IT or vocational training

Tools

REST APIs

Job description

PKI Consultant / Technician Field Services

all genders welcome

20.04.2026

We are looking to fill a full-time, permanent position at our Oppenheim (near Mainz) location as soon as possible.

As a leading German manufacturer of IT security solutions, we protect IoT/OT infrastructures with our software and enable highly secure remote access. As part of our Consulting team, you will support and advise our customers, create custom plans, implement our products on-site, and train administrators in using our software.

Your responsibilities

• Provide comprehensive consulting to our customers throughout the entire project lifecycle—from pre-sales to implementation
• Plan and implement our PKI solution, the ECOS TrustManagementAppliance, and deliver product training either on-site or at our headquarters
• Communicate professionally and ensure proactive follow-up on all consulting-related topics
• Transfer knowledge to Support, Helpdesk, and Sales teams
• Report feature requests and usability questions to our Development team
• Set up and maintain test environments
• Support Technical Documentation in expanding our knowledge base
• Act as an interface between customers, Sales, and Development

Your profile

• Relevant professional experience with PKI and/or in IoT/OT environments (e.g., instrumentation and control systems or medical technology)
• Experience in support and/or technical consulting, as well as in professional customer communication
• A strong interest in learning and working with complex topics
• Willingness to travel regularly and support customers on-site
• Interest in advanced IT security solutions and the ability to apply this in developing customer-specific concepts
• Independent working style combined with strong analytical and service-oriented thinking
• A careful and detail-oriented approach to your work
• Ideally, you also have expertise in one or more of the following areas:
  • Linux operating systems and related tools
  • Network configuration, protocols, and routing
  • Experience working with REST APIs
• You ideally hold a degree in IT, a completed vocational training in IT, or a comparable qualification.

We offer

• Comprehensive onboarding and ongoing training, both in-house and externally
• A varied, meaningful role in a company with outstanding products and well-known clients
• Flat hierarchies and a leadership culture built on trust
• Plenty of autonomy and the freedom to take ownership of your work
• Cross-team collaboration and strong team spirit
• Fair pay and a permanent full-time position
• Family-friendly, flexible working hours with the option to work remotely
• 30 days of vacation, plus special leave on Christmas Eve, New Year’s Eve, and other occasions
• Friendly working atmosphere with interesting team events and joint activities
• Corporate health management and company pension plan
• Attractive office spaces with excellent public transport connections, on-site parking, and covered bicycle racks
• Sustainable mobility options with the Deutschlandticket
• Convenient access to numerous shops and eateries within walking distance
• Individual support for all (work-related) challenges and opportunities.