Pizza Store GM: Lead Operations, Growth & Service

Domino's; Dora (AL); On-site; USD 52,000 - 82,000; Full time

Job summary

Domino’s Dora location is seeking a dynamic General Manager to oversee all store operations, drive customer service excellence, and lead a high-performing team. You will supervise staff, manage schedules, and ensure food safety and quality standards while implementing strategies to boost sales and profitability.

Your role includes inventory control, budgeting, payroll, and expense management, resolving customer issues promptly, and maintaining regulatory compliance.

Qualifications

• Minimum of one year experience managing a pizza store establishment.
• Proven track record of successful team leadership and staff development.
• Strong financial acumen with budgeting and profit/loss management.
• Excellent customer service skills with the ability to build and maintain customer relationships.
• In-depth knowledge of food safety regulations and health standards.
• Proficiency in point-of-sale systems and basic computer applications.
• Outstanding problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Flexibility to work evenings, weekends, and holidays as needed.
• High school diploma or equivalent; bachelor’s degree in business management or related field preferred.

Responsibilities

• Lead and manage all store operations, including staff supervision, scheduling, and training.
• Ensure high standards of food quality, safety, and customer service are consistently met.
• Develop and implement strategies to increase sales and profitability.
• Manage inventory, supply ordering, and cost control measures.
• Oversee financial operations, including budgeting, payroll, and expense management.
• Resolve customer complaints and address operational issues promptly.
• Maintain compliance with health and safety regulations.
• Collaborate with upper management to achieve company goals and implement new initiatives.
• Analyze sales data and market trends to make informed business decisions.
• Foster a positive work environment that promotes teamwork and employee satisfaction.

Skills

Staff supervision

Team leadership

Budgeting

Customer service

Food safety

POS proficiency

Problem-solving

Communication

Multi-tasking

Shift flexibility

Education

High school diploma or equivalent; bachelor’s degree in business management or related field preferred

Tools

POS systems

Job description

Domino’s Dora location is seeking a dynamic General Manager to oversee all store operations, drive customer service excellence, and lead a high-performing team. You will supervise staff, manage schedules, and ensure food safety and quality standards while implementing strategies to boost sales and profitability.

Your role includes inventory control, budgeting, payroll, and expense management, resolving customer issues promptly, and maintaining regulatory compliance.