Pizza Shop Shift Leader: Lead Team & Service

Domino's; Worcester (MA); On-site; USD 19,000 - 28,000; Full time

Job summary

Domino's in Worcester, MA is hiring a Restaurant Shift Leader to guide the team during your shift, support daily restaurant operations, and help deliver excellent food and customer service. This role focuses on supervising staff, maintaining fast, accurate service, and hands-on involvement in pizza preparation, quality checks, and cash handling.

Training is provided, with opportunities to grow within a busy, customer‑facing kitchen.

Qualifications

• Strong communication, organization, and customer service skills.
• Dependable, self-motivated, and able to work with a team in a fast-paced restaurant.
• Training provided.

Responsibilities

• Coordinate shift activities and supervise team members.
• Support team members with customer service, order taking, and pizza preparation.
• Help maintain food quality, cleanliness, and operating standards.
• Assist with cash handling, inventory, and shift paperwork.
• Keep ingredients and supplies stocked and the restaurant and equipment clean.
• Communicate clearly with the management team and help maintain positive team morale.

Skills

Communication

Organization

Customer service

Job description

Domino's in Worcester, MA is hiring a Restaurant Shift Leader to guide the team during your shift, support daily restaurant operations, and help deliver excellent food and customer service. This role focuses on supervising staff, maintaining fast, accurate service, and hands-on involvement in pizza preparation, quality checks, and cash handling.

Training is provided, with opportunities to grow within a busy, customer‑facing kitchen.