Pizza Shop Customer Service & Order Specialist

Domino's Pizza; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza Team DAKS in Memphis seeks a Customer Service Representative to greet customers, take orders in person and over the phone, and process payments.

You will assist in food preparation, keep the store clean, and work with teammates to ensure accurate orders and friendly service in a fast-paced setting.

This role requires strong communication, basic math for transactions, and a positive, team-oriented attitude. Must be 16 or older and able to stand for long periods.

Qualifications

• Greet customers warmly and assist them with orders.
• Enter orders accurately and handle transactions.
• Provide product recommendations and promotions.
• Resolve customer concerns professionally.
• Assist in food preparation and maintain cleanliness.
• Ensure health and safety standards are followed.
• Work effectively as part of a team to meet goals.
• Assist with stocking and inventory.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Excellent communication

Customer service orientation

Cash handling

Team player

Multitasking in fast-paced environment

Job description

Domino's Pizza Team DAKS in Memphis seeks a Customer Service Representative to greet customers, take orders in person and over the phone, and process payments.

You will assist in food preparation, keep the store clean, and work with teammates to ensure accurate orders and friendly service in a fast-paced setting.

This role requires strong communication, basic math for transactions, and a positive, team-oriented attitude. Must be 16 or older and able to stand for long periods.