Pizza Store Customer Experience Specialist

Domino's Pizza; Memphis (TN); On-site; USD 23,000 - 32,000; Full time

Job summary

Domino's Pizza Team DAKS in Memphis is seeking a Customer Service Representative to be the first point of contact for customers and to take accurate orders. You will assist in food preparation, maintain store cleanliness, and deliver friendly service to enhance the overall experience.

You will greet customers, handle transactions, and provide product recommendations. This role requires teamwork and the ability to thrive in a fast-paced setting; minimum age is 16.

Qualifications

• Customer service experience and a friendly attitude.
• Clear communication with customers and team members.
• Ability to work as part of a team in a fast-paced environment.
• Basic math skills for transactions and payments.
• Experience with food prep and handling is a plus.
• Ability to stand for extended periods and perform light physical tasks.

Responsibilities

• Greet customers and take orders in-person and by phone.
• Enter orders accurately and process payments.
• Provide product recommendations and promotions to customers.
• Resolve customer concerns professionally and promptly.
• Assist in food preparation, including pizzas and other items.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work with the team to meet service goals and inventory needs.

Skills

Customer service

Communication

Teamwork

Cash handling

Food prep

Standing long

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Company Description

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

Job Description

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old

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