Pizza Shop CSR: Fast-Paced Customer Service Pro

Domino's; Muscle Shoals (AL); On-site; USD 13,776 - 20,664; Full time

Job summary

A pizza store franchise in Muscle Shoals, AL, is seeking a Customer Service Representative to join their team. This role involves greeting customers, taking orders accurately, assisting in food preparation, and maintaining store cleanliness. The ideal candidate should have strong communication skills and the ability to work in a fast-paced environment. This full-time position is perfect for enthusiastic individuals who want to be part of a team that values positive experiences for both customers and team members.

Qualifications

• Must be at least 16 years old.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills

Ability to stand for extended periods

Team-oriented with a positive attitude

Job description

A pizza store franchise in Muscle Shoals, AL, is seeking a Customer Service Representative to join their team. This role involves greeting customers, taking orders accurately, assisting in food preparation, and maintaining store cleanliness. The ideal candidate should have strong communication skills and the ability to work in a fast-paced environment. This full-time position is perfect for enthusiastic individuals who want to be part of a team that values positive experiences for both customers and team members.