Pizza Shop Assistant Manager — Lead & Inspire Team

Domino's Pizza; Urbana (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's Pizza in Urbana, IL is seeking an enthusiastic Assistant Manager to oversee daily store operations, drive excellent customer service, and support the team in achieving sales targets.

You will lead a flexible team, ensure compliance with safety standards, manage cash handling, and assist in staff scheduling. A strong customer-service mindset and leadership skills are essential for success.

Qualifications

• Experience in customer service, preferably in food service or retail.
• Strong leadership to manage a team and motivate staff.
• Excellent communication and interpersonal skills.
• Proficient in cash handling and basic math.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety regulations and practices.
• Able to lift up to 25 pounds and stand for extended periods.
• Flexibility to work evenings, weekends, and holidays.
• Proficiency with point-of-sale systems and basic computer apps.
• High school diploma or equivalent; additional business training is a plus.
• Food handler's certification or willingness to obtain one.
• Positive attitude and commitment to great customer experiences.

Responsibilities

• Oversee daily store operations and ensure efficient workflow.
• Motivate and manage a team to maintain high performance standards.
• Handle customer inquiries and resolve issues promptly.
• Assist in training and developing new team members.
• Manage cash handling and financial transactions accurately.
• Maintain a clean and organized work environment.
• Enforce company policies and procedures.
• Assist in inventory management and stock control.
• Collaborate with the store manager to achieve sales targets.
• Ensure compliance with food safety regulations and quality standards.
• Respond to customer feedback to improve satisfaction.
• Create staff schedules and manage hours.

Skills

Customer service

Leadership

Communication

Cash handling

Multitask

Problem solving

Food safety

Flexible shifts

POS systems

High school diploma

Food handler cert

Positive attitude

Education

High school diploma or equivalent

Tools

POS systems

Job description

Domino's Pizza in Urbana, IL is seeking an enthusiastic Assistant Manager to oversee daily store operations, drive excellent customer service, and support the team in achieving sales targets.

You will lead a flexible team, ensure compliance with safety standards, manage cash handling, and assist in staff scheduling. A strong customer-service mindset and leadership skills are essential for success.