Pizza Order & Customer Experience Specialist

Domino's; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Florida is seeking a friendly customer service crew member to take orders, answer phones, and provide accurate, timely service. You will use suggestive selling, quote delivery times, and ensure carry-out customers are treated with the same care as delivery orders.

You'll help keep the makeline and soda coolers stocked, assist in pizza preparation, maintain store image standards, and support the safe delivery specialist as needed.

Qualifications

• Provide friendly, customer-focused service and resolve questions.
• Take accurate orders and repeat back to customers for confirmation.
• Suggest additional items to increase orders and sales.
• Maintain cleanliness and tidiness in the customer and phone areas.

Responsibilities

• Take customers orders in a positive manner and answer questions.
• Use suggestive selling techniques with every call.
• Answer the phone on the first ring and avoid held calls.
• Complete orders timely, neat and accurate.
• Keep phone and customer areas clean at all times.
• Ensure makeline and soda coolers are stocked and ready for production.
• Assist in making pizzas when possible.
• May assist in folding boxes and box topping boxes.

Skills

Customer service

Order taking

Upselling

Team player

Attention to detail

Tools

Phone system

Food prep equipment

Stock management

Job description

Domino's in Florida is seeking a friendly customer service crew member to take orders, answer phones, and provide accurate, timely service. You will use suggestive selling, quote delivery times, and ensure carry-out customers are treated with the same care as delivery orders.

You'll help keep the makeline and soda coolers stocked, assist in pizza preparation, maintain store image standards, and support the safe delivery specialist as needed.