Pizza Maker & Guest Experience Specialist

Domino's; Bethesda (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Bethesda, MD is seeking a flexible team member to deliver great service, prepare menu items, handle ordering and cash transactions, and keep the store running smoothly. You will greet customers, take orders by phone or in person, assist with upselling, and work with a POS system to process payments.

Ideal candidates are 16+, able to pass background checks, and thrive in a fast-paced, team-oriented environment.

Qualifications

• Be no less than sixteen (16) years of age.
• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
• Superb ability to multi-task.
• Fast-paced environment (note: from job description).
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.

Responsibilities

• Prepares a variety of pizzas and other menu items.
• Measures ingredients required for specific items being prepared.
• Follows procedures for safe food preparation, assembly and presentation.
• Help with bagging and tagging orders.
• Running food out to customers' cars or delivery drivers.
• Greets customers in person or via phone and takes order professionally and promptly.
• Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
• Avails chances to upsell additional products.
• Operates Point of Sale (POS) computer systems for automated order taking.
• Communicates clearly and positively with management and team members.
• Handles currency and credit transactions quickly and accurately.
• Builds loyal customers through friendly interactions and consistent appreciation.
• Resolves complaints promptly and professionally.
• Cleans, stocks and restocks work stations and display cases.
• Transfers supplies and tools between storage and work areas.
• Packs, weighs, and labels products as required.
• Ensures supervisor is aware of food shortages.
• Adheres to all quality standards, principles, guidelines and policies.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Multitasking

Communication

Team player

Food preparation

POS proficiency

Tools

POS systems

Job description

Domino's Pizza in Bethesda, MD is seeking a flexible team member to deliver great service, prepare menu items, handle ordering and cash transactions, and keep the store running smoothly. You will greet customers, take orders by phone or in person, assist with upselling, and work with a POS system to process payments.

Ideal candidates are 16+, able to pass background checks, and thrive in a fast-paced, team-oriented environment.