Pizza Customer Success Associate

Domino; Charlotte (NC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k

Referral Bonus

Flexible Schedules

Competitive pay

Job summary

Prairie Pizza, a Domino's franchise in Charlotte, NC, is seeking a friendly Customer Service Representative to be the voice of the store. You will take phone orders, answer questions, and ensure every customer has a positive experience.

We offer competitive pay, health insurance for eligible employees, paid time off, a 401k plan, and opportunities to grow within the company. Flexible schedules promote work-life balance.

Qualifications

• A positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills and a knack for finding solutions.
• Basic computer skills and familiarity with point-of-sale systems.
• A love for pizza is a definite plus!

Responsibilities

• Taking phone orders with accuracy and efficiency.
• Providing excellent customer service with a smile (even over the phone!).
• Answering customer questions about our menu, promotions, and delivery services.
• Addressing and resolving customer concerns with patience and understanding.
• Working as part of a team to ensure smooth operations and happy customers.

Skills

Communication skills

Interpersonal skills

Multitasking

Fast-paced environment

Basic computer skills

POS familiarity

Tools

Point-of-sale systems

Job description

Prairie Pizza, a Domino's franchise in Charlotte, NC, is seeking a friendly Customer Service Representative to be the voice of the store. You will take phone orders, answer questions, and ensure every customer has a positive experience.

We offer competitive pay, health insurance for eligible employees, paid time off, a 401k plan, and opportunities to grow within the company. Flexible schedules promote work-life balance.