Pizza Customer Service Specialist — Full-Time

SmartRecruiters, Inc.; Coralville (IA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Pizza discounts

Brand training

Job summary

Domino's in Coralville, IA is seeking a Customer Service Representative. You will ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency.

As a Customer Service Representative, you'll provide friendly service, assist with orders, upsell items, and handle inquiries with empathy while accurately entering orders and processing payments in a fast-paced setting.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Excellent communication

Interpersonal skills

Flexibility

Team player

Punctual

Job description

Domino's in Coralville, IA is seeking a Customer Service Representative. You will ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency.

As a Customer Service Representative, you'll provide friendly service, assist with orders, upsell items, and handle inquiries with empathy while accurately entering orders and processing payments in a fast-paced setting.