Pizza Customer Experience Specialist

Domino's; Ottumwa (IA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Internal promotion opportunities

Discounts on pizza

Fun working environment

Job summary

A leading pizza company is hiring a Customer Service Representative in Ottumwa, Iowa. In this role, you will ensure a positive customer experience through calls, online orders, and in-person interactions. The ideal candidate will be friendly, efficient, and committed to excellent service. Responsibilities include assisting customers with orders, processing payments, and maintaining the store's organization. Benefits include health insurance and discounts on pizza, fostering a rewarding work environment.

Qualifications

• Punctual and positive attitude essential for teamwork.
• Friendly and comfortable in customer conversations.
• Ability to handle a fast-paced environment effectively.

Responsibilities

• Provide friendly service to customers via phone and in-person.
• Assist customers with orders and menu inquiries.
• Upsell menu items to increase customer satisfaction.
• Handle complaints with empathy and professionalism.
• Enter orders into the system accurately.
• Maintain cleanliness and organization in the store.

Skills

Customer service skills

Communication skills

Team player

Positive attitude

Ability to work in a fast-paced environment

Job description

A leading pizza company is hiring a Customer Service Representative in Ottumwa, Iowa. In this role, you will ensure a positive customer experience through calls, online orders, and in-person interactions. The ideal candidate will be friendly, efficient, and committed to excellent service. Responsibilities include assisting customers with orders, processing payments, and maintaining the store's organization. Benefits include health insurance and discounts on pizza, fostering a rewarding work environment.