Pizza Cashier

Coaltownpizza; Franklin (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Tips

Job summary

Coaltownpizza in Franklin, TN is seeking a Pizza Cashier to deliver quick, friendly counter service. You will ring orders, handle payments, and assist guests with menu selections while ensuring regulatory compliance for beer and wine service.

The role emphasizes maintaining a clean front counter and dining area, stocking supplies, and providing dependable, courteous guest interactions during busy shifts, including nights and Sundays.

Qualifications

• High School Diploma or GED preferred.
• Minimum of one year’s hospitality or customer service experience preferred.
• Must be 18+ to serve alcohol in Tennessee.
• ServSafe Certification preferred.
• ABC Server Permit preferred.
• CPR/First Aid training preferred.

Responsibilities

• Greet guests and provide friendly service in a fast-paced setting.
• Take accurate food and beverage orders and ring sales into the POS.
• Process cash and credit card payments and manage cash handling procedures.
• Serve beer and wine in compliance with regulations.
• Keep front counter, dining area and beverage station clean and organized.
• Restock supplies and assist with food running and handoffs to guests.
• Provide exemplary guest service and handle questions professionally.
• Complete cleaning duties and perform side-work efficiently.

Skills

Toast POS

Teamwork

English language

Verbal communication

Interpersonal skills

Math skills

Venue maintenance

Legal documents knowledge

Education

High School Diploma or GED

Tools

Toast POS system

Job description

PIZZA CASHIER JOB SUMMARY

Quickly and efficiently provide friendly customer service in a fast-paced, counter-service pizza restaurant by: (1) providing an exceptional customer experience; (2) accurately ringing all sales into the point-of-sale system and processing payments; (3) assisting guests with menu selections and (4) ensuring compliance with all beer and wine service regulations.

PIZZA CASHIER ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain a positive, high, well-balanced energy level throughout the entire shift
• Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
• Maintain cleanliness and organization of the front counter, dining area, and beverage station
• Take accurate food and beverage orders at the counter and over the phone
• Accurately ring all sales into the point-of-sale system and process cash and credit card transactions
• Serve beer and wine in accordance with company policy and state alcohol regulations
• Assist with light food running and order handoff to guests
• Restock front-of-house items including napkins, utensils, beverages and to-go supplies
• Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
• Provide exemplary guest service on a consistent basis
• Follow all proper cash handling procedures and guidelines
• Complete any and all assigned cleaning duties, including stocking and organization
• Perform all assigned side-work quickly and efficiently

PIZZA CASHIER SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Knowledge of Teamwork and Toast POS system
• Ability to read, write and speak the English language to interact with guests, the public, and coworkers
• Proficient verbal communication skills
• Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
• Strong interpersonal skills to provide overall guest satisfaction
• Basic mathematical skills
• Knowledge of daily maintenance and cleaning of venue
• Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent preferred

Experience

Minimum of one year’s experience hospitality or customer service preferred

Age

Must be at least 18 to meet minimum age requirement of the State of Tennessee to serve alcoholic beverages because the position will be for an establishment licensed to serve alcohol.

Licenses or Certificates

ServSafe Certification preferred

ABC Server Permit preferred

CPR certification and/or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards.

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

• Must be able to work in an environment with constantly elevated temperatures
• Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
• Must be able to lift at least 25 lbs.

OTHER

Applicants with additional language skills preferred

• COMPENSATION: $12.00 PER HOUR PLUS TIPS, FREE PARKING. MUST BE AVAILABLE TO WORK NIGHTS AND SUNDAYS