Pit Assistant Manager - Flight Plan (Starting in March)

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Indiana is seeking a motivated individual for a role involving staff supervision and customer service excellence. The candidate will guide staff, manage cash transactions, and maintain compliance with regulations while working in a dynamic environment. The position requires a high school diploma and previous experience in Table Games is preferred. Flexible availability for various shifts is essential. Comprehensive benefits package available.

Qualifications

• High school diploma or GED required.
• Six months to one year experience in Table Games preferred.
• Must be flexible to work all shifts, including holidays.

Responsibilities

• Provide guidance and supervision to staff.
• Ensure compliance with departmental budgets.
• Maintain confidentiality in company matters.

Skills

Excellent communication skills

Proficiency in Microsoft applications

Ability to resolve conflicts diplomatically

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Responsible for supporting compliance to departmental budgets.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Ensures efficient operations table games protection during assigned shift.
• Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. -
• Accounts for chips on assigned games. This includes making fills and credits as needed.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Performs all other related and compatible duties as assigned.

Requirements

• High school diploma or GED required; six months to one year experience in Table Games or equivalent combination of education and experience preferred.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
• Excellent skills in both written and oral communication.
• Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games operating systems.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.