PIP Claims Specialist - Remote

AAA - CSAA Insurance Group; New Hampshire; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading insurance organization seeks a Claims Adjuster to handle Personal Injury Protection (PIP) and Medical Pay claims. Candidates should have 1-2 years of claims experience and a relevant bachelor's degree. The role offers remote work flexibility, a performance bonus, and opportunities for advancement. Strong interpersonal skills and the ability to manage multiple tasks are essential. Active community service participation is also encouraged.

Benefits

Performance bonus

401(k) with company match

Opportunities for career advancement

Qualifications

• Minimum of 1-2 years of claims experience.
• Required to obtain multiple Adjuster’s Licenses within 90 days.
• Strong computer navigation abilities necessary.

Responsibilities

• Handle moderately complex first-party Personal Injury Protection (PIP) and Medical Pay claims.
• Investigate, evaluate, and settle medical expense and PIP claims.
• Make coverage determinations and inform customers.

Education

Bachelor's degree in business, insurance, or related field

Tools

Claims management systems

Job description

Employer Industry: Property and Casualty Insurance

Why consider this job opportunity:

• Total compensation package including performance bonus and 401(k) with company match
• Opportunity for career advancement and growth within the organization
• Work remotely from various states across the U.S.
• Supportive and inclusive company culture focused on community service and belonging
• Chance to make a positive impact on customer satisfaction and recovery from life's uncertainties

What to Expect (Job Responsibilities):

• Handle moderately complex first-party Personal Injury Protection (PIP) and Medical Pay claims
• Investigate, evaluate, and settle medical expense and PIP claims
• Make coverage determinations and inform customers of the appropriate course of action
• Rule out exposures such as uninsured/underinsured motorist and subrogation
• Present coverage issues to a committee

What is Required (Qualifications):

• Minimum of 1-2 years of claims experience
• Bachelor's degree in business, insurance, or related field or equivalent combination of education and experience
• Required to obtain and/or maintain multiple Adjuster’s Licenses within the first 90 days of employment
• Strong computer navigation abilities and outstanding interpersonal skills
• Ability to handle several tasks simultaneously

How to Stand Out (Preferred Qualifications):

• Prior experience handling PIP claims and first-party medical coverage
• Knowledge or experience with collision, loss-of-use, and third-party property damage
• Flexibility to work shifts during operating hours from 5:30 a.m. to 7 p.m.
• Bilingual skills are a plus
• Active participation in company culture initiatives and community service

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