Ping Identity Security Specialist

Vodafone; Charlotte (NC); On-site; USD 147,000 - 190,000; Full time

Job summary

A leading financial institution is looking for an experienced Identity and Access Management professional to support their IAM applications and infrastructure. With over 8 years of required experience in IAM technologies and strong Linux proficiency, the ideal candidate will play a key role in service restoration and problem resolution. The position offers a competitive salary, benefits, and growth within a committed and inclusive workplace.

Benefits

Paid time off

Industry-leading benefits

Resources to support employee well-being

Qualifications

• 8+ years of current production support experience with IAM technologies.
• Expert Linux experience and proficiency in Splunk queries required.
• CISSP or equivalent security certification is a plus.

Responsibilities

• Provide operational services for IAM applications and infrastructure.
• Problem engagement during triage, service restoration, and coordination of fixes.
• Perform root cause analysis and follow best practices.

Skills

Result Orientation

Solution Design

Technical Strategy Development

Access and Identity Management

Cyber Security

Information Systems Management

Risk Management

Solution Delivery Process

Collaboration

Critical Thinking

Test Engineering

Education

Bachelor's degree or equivalent in a related field

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary

The Identity and Access Management (IAM) operations team is responsible for delivering all operational services globally for the bank's IAM applications and infrastructure. This team supports a wide range of IAM production applications related to Single Sign-On, Consolidated Directory Services Network (CDSN)/LDAP, Federated Identity (SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, and Splunk. Responsibilities include problem engagement during triage, service restoration, root cause analysis, and coordination of fixes, following best practices.

The ideal candidate will have over 8 years of current experience working with Ping Identity products such as Ping Federate, Ping Access, and Ping Directory. Extensive knowledge and hands-on experience with MFA technologies are required. The candidate must have practical experience with access management and entitlement technologies, expert-level Linux skills, and proficiency in Splunk queries.

Required Qualifications

• 8+ years of current production support experience with Ping Access, Ping Federate, Ping Directory, MFA technologies, Hyper, PKI, Splunk, and Linux
• Strong knowledge of Identity, Authentication, and Access Management (IAM)
• Senior-level production support and troubleshooting skills in IAM technologies
• Expert Linux experience and proficiency in Splunk queries
• Familiarity with ITIL framework
• Excellent communication skills
• Ability to work effectively in a team environment
• Availability for on-call support and willingness to work off-hours for production issues
• Strong work ethic and pride in accomplishments

Desired Skills

• Strong drive for results and success
• Persistence in overcoming difficulties
• CISSP or equivalent security certification is a plus

Skills

• Result Orientation
• Solution Design
• Technical Strategy Development
• Access and Identity Management
• Cyber Security
• Information Systems Management
• Risk Management
• Solution Delivery Process
• Collaboration
• Critical Thinking
• Test Engineering

Shift and Hours

1st shift (United States)

40 hours per week

Pay and Benefits

Salary range: $147,700 - $190,000 annually, based on experience, education, and skills. Discretionary incentive eligible. The role is benefits-eligible, with industry-leading benefits, paid time off, and resources to support employee well-being.