Pilot

Energy Innovation Corp; Everett (WA); On-site; USD 60,000 - 94,000; Full time

Job summary

StartupForge is seeking a dedicated operations-oriented professional in Everett, WA. The role emphasizes ownership, quality control, and a growth track with mentorship, benefits, and flexible hours aligned to the Everett lifestyle.

The successful candidate will balance customer service excellence with organizational coaching, turning ideas into actionable steps and delivering timely reports for leadership review.

Qualifications

• Experience in real-world customer-facing settings.
• Demonstrated professionalism and reliability.
• Creative thinking and proactive problem solving.

Responsibilities

• Maintain quality under tight deadlines and pressure.
• Manage competing demands with high attention to detail.
• Convert chaotic accountability into a clear backlog actionable by the team.
• Translate junior objectives into concrete, day-to-day tasks.
• Prepare reports, summaries, and leadership-ready presentations.
• Steer StartupForge's People Management roadmap with thoughtful persistence.
• Read signals from the organization and reprioritize as needed.
• Lead projects from concept to Everett, WA rollout.

Skills

Customer Service

Professionalism

Creativity

Coaching

Problem Solving

Curiosity

Job description

The Pilot we hire will play a key part in our day-to-day operations here in Everett, WA. Honestly, the draw is the ownership: $60,000 - $94,000 and contract hours come standard, but the general reins are the real prize.

Key Responsibilities

• Hold the line on quality when deadlines start whispering shortcuts
• Manage competing demands while keeping attention to detail high
• Convert Accountability chaos into a backlog someone can actually work
• Translate junior objectives into concrete, actionable day-to-day steps
• Prepare reports, summaries, and presentations for review by leadership
• Steer StartupForge's People Management roadmap with both nerve and humility
• Read StartupForge's general signals and reprioritize without being asked
• Carry general projects from napkin sketch to Everett, WA rollout

What You'll Bring

• Working understanding of both Customer Service and Professionalism in real-world settings
• A knack for Creativity that colleagues quietly come to rely on
• Hands-on command of Coaching, with Problem Solving as a close second
• Curiosity and a continuous drive to sharpen your general craft

StartupForge is the ruthlessly-focused Everett company that turned a niche general obsession into something the whole WA now uses. Our values show up in small daily choices, not just a poster on the wall.

Lead with the number, $60,000 - $94,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Everett life.

Demand on the general team has us moving fast to fill this seat.