Pilates Studio Community Lead — Guest Experience & Growth

JETSET Pilates; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

A local fitness studio in Washington, DC is seeking a Community Lead to foster a strong sense of community and enhance client experiences. The role involves overseeing Studio Leads, managing daily operations, and collaborating on marketing initiatives to promote studio presence in the area. Successful candidates will possess strong leadership and client care skills, with hands-on engagement in studio activities. Willingness to work flexible hours is essential for this dynamic position.

Qualifications

• Experience in a leadership role within a customer-focused environment.
• Ability to train and develop team members effectively.
• Strong communication skills and customer service orientation.

Responsibilities

• Train and support Studio Leads for a high-performing team.
• Manage studio operations including sales processing and customer inquiries.
• Collaborate with GM on marketing initiatives to increase brand awareness.
• Facilitate integration for new clients into the studio community.

Skills

Leadership

Client Care

Sales

Networking

Hands-on Engagement

Tools

Mindbody

AXLE

Job description

A local fitness studio in Washington, DC is seeking a Community Lead to foster a strong sense of community and enhance client experiences. The role involves overseeing Studio Leads, managing daily operations, and collaborating on marketing initiatives to promote studio presence in the area. Successful candidates will possess strong leadership and client care skills, with hands-on engagement in studio activities. Willingness to work flexible hours is essential for this dynamic position.