Piercing Studio Nurse

Heyrowan; Lone Tree (CO); On-site; USD 35,817 - 70,257; Full time

Benefits offered by this job

Medical, dental, vision health plans

Vacation and sick time

401(k) and Roth IRA plans

Employee discounts on products and服务

EAP resources

Job summary

Rowan is looking for licensed nurses to perform ear piercings in a clinical, celebratory setting. You will ensure safety, deliver expert care, and educate on aftercare while creating a memorable customer experience.

Role emphasizes sterile procedures, teamwork with the Studio Manager, and flexibility to cover shifts including holidays and weekends. Training in pediatrics or ear piercing is a plus.

Qualifications

• Active RN or LPN/LVN license.
• Eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.
• Professional and engaging customer care approach.
• Warm, friendly, team player with an entrepreneurial spirit.
• Excited to create celebratory, memorable experiences for our customers.

Responsibilities

• Create magical and memorable customer experiences during piercing sessions.
• Ensure customer safety and comfort and smooth flow of customer care.
• Provide confident, clear, and professional communication with clients throughout their piercing experience.
• Educate customers on aftercare and promote Rowan's After Care.
• Conduct thorough ear evaluations to find the perfect earring placement and offer styling advice.
• Maintain a sterile and aseptic environment at the nurse station and on the procedure tray.
• Follow state, federal, and CDC guidelines to ensure sanitary and safe piercing.
• Collaborate with the Studio Manager to keep operations running smoothly.
• Flexibility to fill shifts as needed.
• May mentor and train new nurses to uphold standards.

Skills

Customer care

Team player

Attention to detail

Sales oriented

Communication skills

Education

RN or LPN/LVN license

Body art license or registration

Job description

We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models.

Responsibilities

• Create magical and memorable customer experiences by combining top‑note clinical care with a celebratory atmosphere during each piercing session.
• Ensure customer safety and comfort and smooth flow of customer care.
• Provide confident, clear, and professional communication with clients throughout their entire piercing experience.
• Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.
• Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well‑being.
• Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.
• Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.
• Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.
• Use expert knowledge of skin care and infection control to provide professional and personalized piercing services.
• Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
• Flexibility to fill shifts as needed.
• May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.
• Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.
• Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.
• Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.
• Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.
• Ensure high‑quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.
• Quickly address and report operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.

Qualifications

• Active RN or LPN/LVN license.
• Eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.
• Professional and engaging customer care approach.
• Warm, friendly, team player with an entrepreneurial spirit.
• Excited to create celebratory, memorable experiences for our customers.
• Skilled in providing both technical and non‑technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Obsessive attention to detail.
• Availability to work a flexible schedule, including during peak times such as holidays and weekends.
• Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
• Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.

Compensation & Benefits

• Compensation: $26–51 per hour, consisting of $26 an hour base wage plus an estimated $25 per hour in tips once fully trained!
• Paid accrued vacation and sick time for full‑time employees.
• Medical, dental, vision health plans for full‑time employees.
• Employee Assistance Program (EAP) resources.
• 401(k) and Roth IRA plans.
• Generous employee discounts on products and services.
• Team member referral bonus plan for studio positions.

Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).