Piercer Retail · Austin

ASTRID & MIYU LTD.; Austin (TX); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Astrid & Miyu Ltd. in Austin, Texas is seeking a passionate Piercer to join our growing community-driven studio. We offer both part-time and full-time hours, with a base rate of $31 per hour plus commission and tips.

You’ll bring expertise, artistry and empathy to every client, guiding dream curations from concept to completion. Ideal candidates have at least 1 year of studio experience, a true brand ambassador mindset, and a positive, patient approach.

Qualifications

• At least 1 year of experience as a piercer in a studio setting.
• Values champion and brand ambassador for Astrid & Miyu.
• Positivity, enthusiasm, and energy in team and client interactions.
• Ability to stay grounded and lead with empathy in sensitive moments.

Responsibilities

• Maintain high safety, hygiene, and cleanliness of the studio and supplies.
• Deliver precise, aesthetic piercings with care and artistry.
• Host from the heart, creating a warm space where customers feel seen and valued.
• Share piercer expertise on the shop floor, uplifting the team and customers.

Skills

Piercing expertise

Customer service

Safety & hygiene

Empathy

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: Austin, Texas

Hours: Part-time and Full-time hours available

Salary & Benefits: $31 p/h + commission & tips. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

We're kicking off 2027 by opening our doors to a brand new playground for jewellery lovers in the heart of Austin, Texas! Community is at the heart of our mission, and we're looking for a passionate team to help bring this exciting new space to life, hosting from the heart and creating unforgettable experiences.

The Piercer Mission:

We’re more than a piercing studio - we’re a community shaping the future of piercing and jewellery. As a visionary in your craft, you’ll play a key role in empowering our customers to bring their dream curations to life, guiding them with expertise, artistry and heart every step of the way.

Why pierce with us?

• Our studios are fully disposable, aseptic, and stocked with high-quality tools from top suppliers like Probodyart and Stiletto

• We’re a growing brand committed to continuous learning. We work to APP standards, and invest in your growth and development. From ongoing education and courses, to seminars with industry experts like Olly Todd. You’ll join a team of passionate piercers where your craft is truly celebrated and your expertise is valued

• Pierce with premium implant-grade jewellery, internally threaded titanium and 14ct solid white and yellow gold, along with lab-grown diamonds and semi-precious stones

How you'll drive success:

• Champion safety and excellence, taking full ownership of the cleanliness and hygiene of your studio, while proactively managing and maintaining piercing supplies to the highest standard

• Inspire our community with styling advice, executing precise and aesthetic piercings - all with a meticulous eye for detail and a genuine love for what you do

• Host from the Heart, creating a warm, intentional space where every customer feels seen, valued and cared for, while holding space with empathy and compassion, especially during sensitive moments

• Lead on the shop floor, sharing your piercing expertise and passion with both customers and your team, inspiring trust and elevating the energy around you

What you'll need to thrive:

• This role is suitable for any Piercers with at least 1 year experience in a studio looking for that next step in their journey

• A values champion and brand ambassador, our values resonate deeply with you

• You radiate positivity & enthusiasm and inspire the people around you

• You’re able to stay grounded during more difficult and sensitive interactions, always leading with empathy

The Interview Process and Candidate Experience

1. Values Interview: a 30 min video call with our Talent Team to get to know you better, learning more about your journey, what motivates you and how you like to work.

2. In-Store Technical Interview - you'll meet one of our Piercer Mentors for a Studio Set-Up & Piercing Demo, alongside your Store Manager who will chat through your experience, skill-set and what you're looking for in your next role.

Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.