Pier House Resort & Spa | Human Resources Director

Socket.dev; Key West (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k with match

Parental Leave

PTO

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount marketplace

Job summary

Schulte Hospitality Group is seeking a dynamic Human Resources Director to drive HR strategy across operations. The role focuses on employee relations, compliance, recruiting and talent management for a growing hospitality portfolio.

You will lead HR initiatives, train managers, and ensure policies align with business objectives while maintaining a positive workplace culture and strong guest service standards.

Qualifications

• Bachelor's degree in human resources, business administration or related field.
• Minimum of three years progressive HR generalist experience.
• Knowledge of recruiting, performance management, compensation, culture development and employment laws.

Responsibilities

• Partner with Operations to provide HR guidance and employee relations support.
• Ensure compliance with federal/state employment laws and company policies.
• Lead recruiting and talent management for Operations with manager training on hiring.

Skills

Employee relations

Recruiting

Talent management

Training

Policy knowledge

HR laws

Microsoft Office

Communication

Education

Bachelor's degree in HR or related field

PHR certification preferred

Tools

ADP

HRIS

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Human Resources Director to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Business Partner to Operations providing HR guidance as an expert in employee relations and practices
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Serve as a policy expert to assist Operations management in adherence of company policies, processes and practices.
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
• Leads recruiting and talent management efforts for Operations to ensure effective, efficient and legally compliant processes; trains managers to recruit and assess talent consistently, effectively and in accordance with company guidelines.
• Coordinates onboarding activities for new managers, as well as facilitation, consultation and guidance for all employee status changes including but not limited to promotions, pay changes, transfers, leaves of absence, disciplinary actions, off-boarding and unemployment related matters.
• Analyze trends and metrics in partnership with HR function to develop solutions, programs and policies.
• Provides day to day performance management guidance and consultation to Operations (coaching, counseling, career development, disciplinary actions).
• Provides HR guidance to Operations and delivers training as defined by HR and Operations.
• Partners closely with Operations to improve work relationships, build morale, increase productivity and employee retention.
• Provide guidance and input on business unit restructures, workforce planning, performance management, and succession planning.
• Participate in evaluation and monitoring of success of HR programs. Follow-up to ensure training objectives are met.
• Actively participate in HR meetings to ensure deployment and process consistency in the field.
• May provide leadership to special projects as assigned
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Bachelor's degree in human resources, business administration or related field
• Minimum of three (3) years progressive human resources generalist experience.
• Working knowledge of multiple human resource disciplines including recruiting, talent management, training, compensation practices, performance management, culture development, employee and union relations, federal and state respective employment laws.
• Multi-unit hospitality experience a plus
• Professional Human Resources (PHR) certification preferred
• Proficient in HR information systems, preferable ADP
• High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge and deep understanding of all aspects of human resources and hotel operations
• Strong conflict management and consultation skills
• Promotes an atmosphere of teamwork with the ability to lead by example
• Builds morale and spirit while instilling an industry leading guest service attitude in all associates
• Strong customer service orientation and interpersonal communication skills
• "Hands-on" leadership approach to management and team development
• Ability to maintain strict confidentiality
• Must be objective and approachable and able to balance support of management while acting as employee champion
• Positive presence and command skills

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.