Picnic Supervisor | Part-Time | Dickey-Stephens Park

Spectra; North Little Rock (AR); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in venue management is seeking a Picnic Supervisor to oversee all aspects of picnic events. This role involves ensuring quality presentation, customer service, and effective communication with staff and guests. The ideal candidate will have supervisory experience and a strong background in food service operations. Join a diverse team committed to excellence in the live event industry, where your contributions will enhance guest experiences and foster community engagement.

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• Previous supervisory experience is required.
• Familiar with inventory cost control and menu planning.
• Good verbal and written communication skills.

Responsibilities

• Oversees all aspects of a picnic, including set-up and cleanup.
• Maintains constant communication with guests and kitchen staff.
• Supervises staff training and ensures quality service.

Skills

Customer Service

Food Presentation

Supervisory Skills

Communication Skills

Inventory Control

Education

Food Service Sanitation Training

Tools

Point of Sale Systems

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Picnic Supervisor oversees all aspects of a picnic, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Picnic supervisors are also responsible for training and coaching of the banquet staff.

This role pays an hourly rate of $17.00-$20.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 1, 2025.

About the Venue

Dickey-Stephens Park (DSP) was built in 2007 and has been a staple in the central Arkansas Community since its inception. DSP is located in North Little Rock, just across the Arkansas River from downtown Little Rock. It primarily serves as the home for the Arkansas Travelers (Seattle Mariners AA Affiliate) but also serves as an entertainment venue for dozens of community events throughout the year.

Responsibilities

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner.
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
• Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction.
• Coordinates with other departments to arrange for the delivery of requested services.
• Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service.
• Ensures all functions are set and staff is prepared and organized before required time on BEO.
• Ensures proper setting of buffet tables and other food service tables.
• Arranges for and ensures proper sequence of service for each event.
• Supervises clearing and post function cleanup and garbage removal.
• Maintains clean and orderly back areas, pre-function areas and storage areas.
• Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event.
• Supervises the handling, storage, and security of all catering service equipment and decor.
• Assists with staff training programs.
• Conducts regular staff meetings to build rapport and ensures colleagues are well informed.
• Clearly projects the visions of the department and measures progress.
• Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
• Work with the Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.

Qualifications

• Nationally recognized, advanced food service sanitation training course certification preferred.
• Familiar with inventory cost control and menu planning.
• Working knowledge of Point of Sale and timekeeping systems.
• Previous supervisory experience is required.
• Knowledge of food and beverage operation and preparation is required.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.
• Must have a flexible schedule, be highly motivated and quality driven.
• Detail oriented yet able to excel while multi-tasking.
• Able to accept responsibility and lead by example.
• Excellent communication skills.
• Able to lift 25 lbs.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.