Pickup Clerk

Meijer; Holton (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a Digital Clerk to turn online curbside orders into smooth, ready-for-pickup experiences. You will greet customers, fulfill orders accurately, handle payments, and maintain a friendly service mindset at the curbside area.

Training will be provided to develop tech and product knowledge for efficient operations. This role emphasizes customer-first service, attention to detail, and the ability to work with store teams to ensure timely pickups.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer-first approach.
• Ability to learn new technologies quickly.
• Past online ordering experience a plus.

Responsibilities

• Provide remarkable curbside pickup service with accurate order fulfillment and payment collection.
• Greet customers politely in person and on the phone and respond to questions.
• Maintain positive relationships with customers, team members, and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Fulfill orders from the dashboard and throughout the shift; bag items and follow packing standards.

Skills

Customer service

Communication

Tech aptitude

Retail experience

Education

High school diploma

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

This position will be responsible for fulfilling a customer’s online curbside order.

Deliver convenience: one pickup at a time.

At Meijer, we’re more than a retailer. We’re a family company that serves people and communities. When you join our team, you’re supported with opportunities to grow, lead, and make a real impact at work and beyond.

If you enjoy staying active, working with technology, and creating a smooth, friendly experience for customers, this role could be a great fit.

Why You’ll Love Working Here

We invest in you—because when our team thrives, our communities do too.

• Weekly pay
• Team member discount
• 401(k) with company contributions
• Paid parental leave
• Paid education assistance
• Development programs for advancement and career growth
• Paid family care leave
• Medical/dental/vision
• And more!

What You’ll Do

As a Digital Clerk, you’ll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish.

You’ll:

• Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs
• Maintain positive working relationships with customers, team members across the store and leadership
• Resolve customer concerns quickly by partnering with leadership when needed
• Receive daily workflow through a dashboard and fulfill orders throughout the shift
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards
• Store and stage orders correctly while following food safety guidelines
• Keep the curbside area clean, neat, and ready for the next pickup
• Support other tasks as needed to keep operations running smoothly

In short: you’ll turn online orders into easy, reliable, “right-on-time” pickups.

What You Bring

You don’t need to know everything on day one, we’ll train you. What matters most is your service mindset and attention to detail.

• High school diploma or equivalent required
• Strong communication skills and a customer-first approach
• Ability to learn new technologies quickly
• Minimum of 1 year of experience; prior retail experience preferred
• Past cashier experience preferred
• Detail-oriented, organized, and dependable
• Process-driven with the ability to follow procedures in an efficient, consistent way
• Past online ordering experience a plus
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods