Picklr Team Lead

The Picklr; Danvers (MA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Unlimited commission

Free Picklr membership

Employee discounts

Advancement opportunities

Job summary

The Picklr in Burlington & Danvers, MA is seeking a Team Lead for Sales, Hospitality & Club Operations. This role offers starting pay of $20 per hour with unlimited commission potential and weekend availability.

You will lead shifts, mentor staff, drive member engagement, and ensure smooth day-to-day club operations. Ideal candidates are dependable, organized, with strong communication and customer-facing leadership.

Qualifications

• Leads shifts and coaches team members.
• Creates welcoming, energetic member experiences.
• Handles opening/closing and club standards.

Responsibilities

• Lead shifts and provide direction to team members.
• Drive membership sales through consultative conversations.
• Manage transactions and respond to member questions.

Skills

Leadership

Sales

Hospitality

Customer service

Communication

Tools

POS system

Job description

Team Lead – Sales, Hospitality & Club Operations

The Picklr | Burlington & Danvers, MA

Starting at $20 per hour + unlimited commission potential

Ready to lead the energy instead of simply following it?

The Picklr is hiring Team Leads for our Burlington and Danvers locations. We're looking for reliable, motivated leaders who can take ownership of a shift, support their teammates, connect with members, and keep the club operating at a high level.

Consistent weekend availability is required. Weekends are some of our busiest and most exciting times, filled with leagues, clinics, tournaments, events, and member activity. Our Team Leads must be ready to step up, stay organized, and create an outstanding experience during these peak periods.

What You'll Do

• Lead shifts and provide direction, support, and coaching to team members
• Create a welcoming, energetic, and professional experience for every member and guest
• Handle opening and closing responsibilities while maintaining club standards
• Lead facility tours and drive membership sales through confident, consultative conversations
• Process transactions, manage the POS system, and respond to member questions
• Support scheduling and registration for leagues, clinics, lessons, tournaments, and events
• Assist with retail and pro shop operations, including merchandising and inventory
• Maintain cleanliness, organization, and safety throughout the facility
• Respond calmly and professionally to member concerns and operational challenges
• Help build a strong club community that keeps members engaged and coming back

What We're Looking For

We want someone who leads by example. The ideal candidate is dependable, confident, organized, and comfortable taking charge in a fast-paced customer-facing environment.

Strong communication skills, sound judgment, and a team-first mindset are essential. Previous leadership, sales, hospitality, fitness, retail, or sports experience is preferred-but attitude, work ethic, and coachability matter most.

Candidates must have flexible availability, including consistent Saturday and Sunday availability, and be comfortable supporting the club during busy shifts and special events.

Compensation & Perks

• Starting pay of $20 per hour
• Unlimited commission potential through memberships, retail, and events
• Free Picklr membership after achieving performance milestones
• Employee discounts on leading pickleball brands, equipment, and apparel
• Clear advancement opportunities into assistant management, club management, sales, and operations
• Hands-on leadership experience with one of the fastest-growing sports brands in the country

The Picklr is a premier indoor pickleball club offering state-of-the-art courts, premium amenities, and a best-in-class playing and social experience. We're building more than clubs-we're building communities.

Our mission is simple: Connect. Dink. Compete.

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