Pickleball Tournament Coordinator

Life Time Inc.; Henderson (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Life Time Inc. in Henderson, NV seeks a Tournament Manager to run club pickleball tournaments and drive revenue while delivering exceptional member service. You will coordinate registrations, draws, scheduling, and event desk operations to ensure a smooth experience for participants.

Responsibilities include leading events, maintaining court readiness, and collaborating with other Life Time departments. A strong focus on customer service and revenue performance is required.

Qualifications

• Excellent customer service is required.
• Thorough knowledge of tennis with effective teaching styles.
• Excellent communication, time-management and organizational skills.
• Comfortable working with all ages and building member relationships.
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Owns all tournament preparation work: applications, site setup, promotion, registrations, draws, desk schedule, and court scheduling coordination.
• Leads and supervises during tournaments, ensures courts/equipment are clean and in good condition, collaborates with Life Time departments, and responds to member questions to encourage participation.
• Responsible for achieving or exceeding tournament revenue and CM goals; manages expenses and recaps financials post-event.

Skills

Customer service

Communication

Time management

Relationship building

Positive attitude

Education

High School Diploma

Job description

Position Summary

Responsible for running in club pickleball tournaments. Responsible for the overall direction, coordination and supervision of the tournament. Ensure that the tournament achieves or exceeds its revenue goal. Work with tournament desk team members to initiate, develop, and maintain personalized relationships with members. Provide an excellent customer service experience to encourage repeat business.

Job Duties/Responsibilities

• Owns all preparation work required for tournament. Including but not limited to, submitting tournament application, setting up tournament on designated website, promoting and marketing, handling all tournament registrations, uploading and updating completed draws for each tournament by designated time, creating tournament desk schedule and assign team member hours, and coordinating court scheduling for tournament with Pickleball Lead.
• Leads and supervises during tournament/event as appropriate. Ensures all pickleball courts and equipment are clean, organized and in good working condition. Partners with additional Life Time departments as needed. Quickly and efficiently responds to member questions, comments, and concerns to ensure tournament participants will continue their involvement in our programs.
• Responsible for achieving or exceeding pickleball tournament revenue and CM goals. Actively manage expenses of tournaments, including labor, officials (where applicable), ordering supplies, while reducing or eliminating non-essential expenses. Recap tournament financials post event.

Minimum Required Qualifications

• Excellent customer service skills, friendly, outgoing, and positive attitude
• Thorough knowledge of the game of tennis and possesses effective teaching styles and techniques
• Excellent communication, time management, and organization skills
• Comfortable working with all age groups and building positive relationships with members and team members
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

Education

• High School Diploma or Equivalent

Years of Experience

• 1-2 years of pickleball experience

Licenses / Certifications / Registrations

• PPR, PCI, IPTPA or RPO certified
• CPR and AED Certified within 30 days of hire

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.