Pickleball Programs & Court Concierge

Life Time Inc.; Germantown (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

Life Time Inc. seeks a friendly Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager in daily operations, schedule court time, and educate members on programs, lessons, and equipment. You will deliver exceptional customer service to foster repeat visits.

Responsibilities include greeting members, explaining programs, building personalized relationships, keeping facilities clean, and handling daily billing while reconciling the cash register.

Qualifications

• Working toward a High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified.
• Preferred qualifications: Computer experience.

Responsibilities

• Greets, schedules court time and assists members in a friendly and professional manner.
• Explains all Pickleball programs, services, and equipment to members and assists them with determining their individual needs.
• Initiates, develops and maintains personalized relationships with members.
• Assists in ensuring all pickleball facilities and equipment are clean, organized and in good working condition.
• Promotes all Life Time programs, products, and services.
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift.

Skills

Customer service

Scheduling

Relationship building

Education

High School Diploma or GED

Tools

Computer experience

Job description

Life Time Inc. seeks a friendly Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager in daily operations, schedule court time, and educate members on programs, lessons, and equipment. You will deliver exceptional customer service to foster repeat visits.

Responsibilities include greeting members, explaining programs, building personalized relationships, keeping facilities clean, and handling daily billing while reconciling the cash register.