Pickleball Court Concierge & Member Services

LTFMGTCO LTF Club Management Co; Kingwood (WV); On-site; USD 17,000 - 21,000; Full time

Job summary

Life Time is seeking a Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager by scheduling court time, educating members on programs, lessons, and equipment, and delivering exceptional customer service to encourage repeat visits.

The role includes greeting members, explaining offerings, building personalized relationships, maintaining facilities, promoting Life Time services, and accurate daily billing reconciliation at the end of shifts.

Qualifications

• 1 year of customer service experience.
• Education: Working toward a High School Diploma or GED
• Preferred Qualifications: Computer experience
• CPR and AED Certified

Responsibilities

• Greets, schedules court time and assists members in a friendly and professional manner
• Explains all Pickleball programs, services, and equipment to members and helps determine their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring pickleball facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift

Skills

Customer service

Communication

Education

High school diploma or GED

Tools

Computer experience

Job description

Life Time is seeking a Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager by scheduling court time, educating members on programs, lessons, and equipment, and delivering exceptional customer service to encourage repeat visits.

The role includes greeting members, explaining offerings, building personalized relationships, maintaining facilities, promoting Life Time services, and accurate daily billing reconciliation at the end of shifts.