PIC Architecture Application Engineer: Customer Solutions

OpenLight Photonics Inc.; Santa Clara, Northern (CA, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

OpenLight Photonics Inc. in Santa Clara, CA, is seeking an Applications Engineer – PIC Architecture to be the primary technical interface between customers and our internal engineering teams.

You will understand application requirements, provide technical support, and communicate the capabilities of our photonic integrated circuit (PIC) products. You will collaborate with architecture, design, layout, process, test, and operations teams to gather information, resolve inquiries, and support

Qualifications

• Bachelor’s or Master’s degree in Physics, Optics, Electrical Engineering, Photonics, or a related technical field.
• 1-5 years of work experience.
• Strong written and verbal communication skills with the ability to interact with customers and cross-functional teams.
• Technical Program Management experience or ability to coordinate across multiple engineering disciplines.
• Ability to explain complex technical concepts to technical and non-technical audiences.
• Experience generating and maintaining technical documentation such as datasheets, test reports, specifications, and application notes.
• Proven ability to work effectively with test, layout, process, design, and operations teams.

Responsibilities

• Serve as the primary technical point of contact for customers, providing timely and effective technical support.
• Understand customer requirements and translate them into actionable technical discussions with internal engineering teams.
• Educate customers on product capabilities, performance characteristics, design considerations, and application guidelines.
• Coordinate across architecture, design, layout, process integration, test, and operations teams to gather technical information and communicate solutions to customers.
• Support product evaluations, technical reviews, troubleshooting activities, and customer engagements.
• Develop, maintain, and update technical documentation, including datasheets, test reports, test specifications, application notes, and technical presentations.
• Track customer requests, technical issues, and project timelines to ensure successful execution and customer satisfaction.
• Support new product introductions by providing technical feedback from customer engagements and market requirements.
• Assist the Architecture team in defining and documenting product features, performance metrics, and application requirements.

Skills

Technical communication

Cross-functional coordination

PIC architecture

Technical documentation

Multidisciplinary teamwork

Education

Degree in Physics/Optics/EE/Photonics

Tools

Documentation tools

Job description

OpenLight Photonics Inc. in Santa Clara, CA, is seeking an Applications Engineer – PIC Architecture to be the primary technical interface between customers and our internal engineering teams.

You will understand application requirements, provide technical support, and communicate the capabilities of our photonic integrated circuit (PIC) products. You will collaborate with architecture, design, layout, process, test, and operations teams to gather information, resolve inquiries, and support